HR Specialist

Virginia Green
Hybrid

About The Position

The HR Specialist serves as a key partner to branch and operational leaders, providing hands-on HR support across assigned regions. This role focuses on executing core HR programs, resolving employee relations issues, supporting frontline leaders, and ensuring consistent, compliant HR practices in a multi-state, field-based environment. This position acts as a strong extension of the HR function in the field—translating HR strategy into practical application—while partnering closely with HR leadership and Centers of Excellence (Recruiting, Training, HR Operations).

Requirements

  • Bachelor’s degree in HR, Business, or related field (or equivalent experience)
  • 4–7+ years of progressive HR experience
  • Strong employee relations and compliance experience
  • Experience supporting hourly or field-based workforces
  • Ability to travel to branch locations (approximately 25%)

Nice To Haves

  • Experience in lawn care, landscaping, construction, or similar service industry
  • Experience in multi-state environments
  • HR certification (PHR, SPHR, SHRM-CP/SCP)
  • Experience with UKG or similar HRIS

Responsibilities

  • Serve as the primary day-to-day HR contact for assigned branches or regions
  • Support implementation of HR programs, policies, and initiatives in the field
  • Ensure consistency in HR practices across locations
  • Partner with branch leaders to address workforce challenges in real time
  • Handle routine to moderately complex employee relations matters (performance, attendance, conduct, policy questions)
  • Conduct investigations and document findings
  • Provide guidance to managers on appropriate corrective actions
  • Escalate complex or high-risk issues to HR leadership as needed
  • Coach supervisors and branch managers on performance management basics, employee communication and conflict resolution, policy application and documentation
  • Reinforce leadership expectations and consistency across teams
  • Partner with Recruiting on hiring needs, especially for high-volume and seasonal roles
  • Support onboarding execution and early employee experience
  • Monitor turnover and identify basic retention opportunities
  • Assist in identifying and developing high-potential employees
  • Support managers with performance documentation and improvement plans
  • Ensure timely and consistent use of performance management processes
  • Reinforce accountability aligned with operational metrics
  • Ensure adherence to company policies and multi-state employment laws
  • Partner with HR Operations on audits, documentation, and reporting
  • Support proper use of HR systems (UKG) for employee data, timekeeping, and reporting
  • Pull and review basic workforce data (turnover, attendance, overtime trends)
  • Identify patterns and flag concerns to HR leadership
  • Support data accuracy within HR systems
  • Support engagement initiatives at the branch level
  • Help identify drivers of employee turnover and morale issues
  • Reinforce company culture and values across locations
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