HR Specialist - Records Management

Golden Key Group•Landover, MD

About The Position

The HR Specialist - Records Management applies basic skills to perform end-to-end document review and management. The role supports employee records and Official Personnel Folder maintenance, including obtaining prior Federal folders, scanning and indexing documents, responding to client requests, and ensuring records comply with Federal regulations and policy. The position also manages tickets in the service center’s ticket management system and performs other duties as assigned.

Requirements

  • Obtain a Public Trust clearance upon hire.
  • At least three years of Federal Records Management experience.
  • Attention to detail.
  • Good organizational skills and demonstrated ability to meet multiple deadlines and manage a heavy workload.
  • Good written, oral, and interpersonal communication skills.
  • Proficiency with Microsoft Office products and Adobe.
  • Experience with ticket management and HR IT systems such as ServiceNow, eOPF, and NFC.
  • Ability to complete the records management lifecycle while ensuring compliance, data integrity, and accessibility from creation to disposition.
  • Ability to organize, classify, index, retrieve, and maintain records accurately and efficiently.
  • Ability to identify, review, and verify benefits-related forms for completeness, accuracy, and compliance with established eOPF filing requirements.
  • Ability to identify discrepancies, missing documentation, or incorrectly filed records and coordinate corrective actions.
  • Knowledge of records retention schedules, records classification, document lifecycle management, and records disposition practices.

Nice To Haves

  • Bachelor’s degree.
  • HR administrative experience.
  • Shared services experience.
  • Three years of operational service center experience.

Responsibilities

  • Establish and maintain appropriate employee records in eOPF.
  • Obtain prior Federal folders from other Federal agencies or Federal archives.
  • Scan, upload, index, and maintain designated documents.
  • Respond to client communications requesting information and/or documents.
  • Review and verify that incoming documents comply with Federal regulations and policy.
  • Oversee maintenance of Official Personnel Folders.
  • Create and manage tickets in the ticket management system used at the center.
  • Perform other duties as assigned.
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