DC HR Specialist - Phoenix, AZ

PetSmart • Phoenix, AZ

6d • Onsite

About The Position

The HR Specialist is a key operational partner to the HR team and operations leadership team within an assigned Distribution Center (DC) and provides guidance and support on matters related to both strategy and administrative tasks, including analytics, talent, human capital, associate engagement, development, associate relations, and culture. Partners appropriately within the Distribution Center network and across the enterprise to leverage solutions and maintain consistency across the DC network.

Requirements

• High School diploma or equivalent required.
• 2+ years’ experience in Human Resources or related experience for a retail function preferred.
• An equivalent combination of education and experience may substitute for the minimum qualifications.
• Demonstrated experience in middle management and autonomous decision-making.
• Demonstrated success in maintaining an environment of trust with clients where integrity is unquestioned and effectively utilizing conflict resolution skills when needed.
• Strong interpersonal, influencing, facilitation and communication skills with the ability to work across functional lines and at various levels. Ability to influence change adoption by leaders and stakeholders.
• Ability to prioritize multiple, conflicting priorities with an initiative-taking approach and localized focus and strong organizational skills, including attention to detail.
• Strong business acumen, analytical and technical thinking, and delivery with proven, measurable results.
• Ability to analyze HR metrics to support key business strategies and objectives.
• Proficiency in using Microsoft software: Excel, Word, PowerPoint.

Responsibilities

• Partners with the Manager, HR to support the HR strategy and culture for the DC, including some administrative tasks. Makes decisions guided by policies, best practices, and uses judgement to determine the best outcome.
• Provides HR consulting to the operations leadership team in the assigned DC.
• Functions as a credible coach through relationship management to the operations leadership team, as well as a strong associate advocate through regular coaching, guidance, and feedback.
• Operates in a highly collaborative and cross-functional environment and builds relationships by being present on the floor of the DC, interacting with associates and leaders.
• Supports all functions of HR for assigned DC and as needed in the DC network, including hourly talent and performance management, associate engagement, positive work environment, associate relations, and effective adoption of Supply Chain and company initiatives and strategies.
• Utilizes business acumen and understanding of the DC operations to provide the right solutions in partnership with HR Centers of Excellence
• Supports Every Day Performance Management initiatives, including coaching good and poor performance. Advises leaders on the coaching to correct process, including disciplinary action and termination. Ensures appropriate HR and legal partners are consulted and final resolutions are aligned with company policies and risk mitigation.
• Supports and guides the operations leadership team through quarterly, hourly, bonus program calibrations and audits. Partners with HR Manager or Sr. HR Business Partner to guide leaders to implement individual development plans for associates.
• Accountability for talent acquisition and talent management for some leadership and all associate levels, with a primary focus on hourly level positions. Works closely with the Manager, HR in strategic work force planning and succession planning.
• Uses relevant business data to assess draw insights, and story tell to support the HR strategy and measure progress. Regularly reviews HR dashboards, engagement, voice of the associate, and other sources to identify trends, and recommends creative solutions to close gaps and strengthen our culture.
• Owns and leads assigned projects in partnership with relevant stakeholders to all areas of HR, DC strategy and operations, and the distribution environment.
• Conducts investigations into violations of our Code of Ethics, company policies, and the law. Ensures appropriate HR and legal partners are consulted and final resolutions are aligned with company policies and risk mitigation.
• Facilitates training sessions on topics such as diversity and inclusion, positive associate relations, and leadership development.
• Represents the HR team by attending performance review meetings.
• Implement PARs strategy to mitigate risk of third-party intervention and strengthen our culture through both preventative and response actions including ongoing education for front-line leaders and regular review of risk factors to predict and address problem areas, identify root cause, and provide solutions to address.

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED