HR Services Representative, Preboarding

Endeavor Health•Skokie, IL

3d•Hybrid

About The Position

HR Services Rep, Preboarding The HR Services Rep, Preboarding supports the onboarding process for new hires within a healthcare organization by ensuring all required documentation and pre-employment requirements are completed accurately and timely. This role serves as a primary point of contact for new employees during the pre-hire phase and helps ensure compliance with regulatory and organizational standards.

Requirements

High School diploma or equivalent, required.
2 years of administrative, HR, or preboarding related experience, required
Familiarity with I-9 documentation and pre-boarding screenings, preferred

Nice To Haves

Associate's degree, preferred
Experience in healthcare or regulated environments, preferred
Basic knowledge of Microsoft Office, HRIS systems and pre-employment systems preferred (Workday and Cisive/PreCheck).
Working knowledge of Form I-9 compliance, reverification processes, E-Verify procedures, and employment authorization documentation.
Experience in communicating with candidates to resolve missing or incomplete onboarding documentation
Experience supporting compliance with Illinois-specific pre-employment and onboarding requirements, including the Healthcare Worker Background Check Act (HCWBCA), DCFS CANTS checks, and fingerprint-based background checks.
Strong knowledge of healthcare regulatory and accreditation requirements
Experience validating employee licensure, certifications, and required credentials through primary source verification processes and applicable credentialing platforms.

Responsibilities

Initiate preboarding activities upon offer acceptance, including sending onboarding instructions and required documentation.
Assist with Form I-9 completion and ensure proper documentation is obtained in compliance with federal requirements.
Conduct onboarding and employee file audits to ensure compliance with internal policies, regulatory standards, and accreditation requirements.
Communicate with candidates to provide guidance on onboarding steps, deadlines, and required documentation.
Coordinate and track completion of pre-employment requirements such as background checks, drug screens, immunizations, and employment verification.
Partner with recruiters, HR, and hiring managers to ensure a smooth transition from offer to start date.
Escalate issues or delays to appropriate team members.
Ensure adherence to healthcare compliance standards (e.g., credentialing prerequisites, basic regulatory requirements).