HR Service Center Specialist

Engie•Houston, TX

3h•Hybrid

About The Position

As our HR Service Center Specialist, you will be responsible for performing a variety of administrative and technical Human Resource (HR) activities in support of our internal clients (employees and managers) and our HR Centers of Expertise. This role will also be the first point of contact for inquiries into HR from internal and external clients, responding with a high level of customer service, professionalism and promptness using our customer relationship management software. You will report to the Human Resources Services Manager.

Requirements

Bachelor’s degree, in Human Resources or similar field with two experience or in lieu of education, five (5) or more years’ experience in a similar role
Proficient knowledge in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint)
Experience with HRIS systems
Ability to meet the highest attendance requirements
Must be willing and able to comply with all ENGIE ethics and safety policies
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint)
Excellent interpersonal/communication skills both verbal and written
Able to work professionally with a cross section of people within the organization
Sound attention to detail with a focus on quality and accuracy
Good critical thinking skills, aware of downstream impacts
Ability to focus in an active environment
Well organized with good time management skills
Works comfortably in a fast paced and dynamic environment
Flexible and willing to take initiative

Responsibilities

Process new hires from time of job offer through orientation. Tasks include (but are not limited to) creating IT requests, ordering and following up on background checks, ensuring all documentation is signed, bonus and relocation funds are processed, employment eligibility, and I-9s, coordinating new employee onboarding sessions
Enter data into HR Information System in an accurate, complete and timely fashion. Tasks include but are not limited to entering new hires, terminations, leave of absence
Consistently monitor federal and state leaves reviewing documents and triaging as needed; monitor and triage ADA/ADAA requests and track progress
Respond to unemployment claims and processes tuition reimbursement
In partnership with Talent Acquisition, temporary and contract employees ensuring appropriate approvals are obtained before starting
Complete other administrative activities including processing invoices, ensuring compliance posters are kept up to date, auditing processes and activities for accuracy, maintaining electronic and paper employee files and other duties as assigned

Benefits

medical
dental
vision
life insurance
employer-paid short-term and long-term disability insurance
ESPP
generous paid time off
wellness days
holidays
leave programs
401(k) Retirement Savings Plan with a company match
supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits