HR Service Center Representative

Hospital Sisters Health System•Springfield, IL
•$22 - $33•Remote

About The Position

Serves as a central point-of-contact and resource to colleagues and leaders for all Human Resources (HR) needs, including but not limited to benefits, policies, procedures, programs, and self-service. Provides input and resources to assist in navigating complex HR needs and engages HR Centers of Excellence (COEs), HR Business Partners, and HR Generalists as needed. Consistently delivers excellence in customer service and support.

Requirements

  • Bachelor’s degree in Human Resources, Business, or related field is required.
  • High School Diploma or equivalent plus 5 years of relevant experience in human resources, business, or related field may be considered in lieu of a Bachelor’s degree or Associates degree plus 3 years of relevant experience in human resources, business, or related field may be considered in lieu of a Bachelor’s degree.
  • 1 year of experience in recruiting, colleague development, health and wellness programs, benefits, compensation, colleague relations or related human resources experience is required.

Nice To Haves

  • Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Society for Human Resource Management Certified Professional (SHRM-CP), or Society for Human Resource Management Senior Certified Professional (SHRM-SCP) is preferred.

Responsibilities

  • Serves as a central point-of-contact and resource to colleagues and leaders for all Human Resources (HR) needs, including but not limited to benefits, policies, procedures, programs, and self-service.
  • Provides input and resources to assist in navigating complex HR needs.
  • Engages HR Centers of Excellence (COEs), HR Business Partners, and HR Generalists as needed.
  • Consistently delivers excellence in customer service and support.

Benefits

  • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.
  • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
  • Retirement benefits including HSHS contributions.
  • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.
  • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!
  • Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!
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