HR Service Associate

Milliman•Brookfield, WI

7d•Hybrid

About The Position

The HR team at Milliman Global Corporate Services (GCS) is looking to hire a HR Service Associate. This role is for someone who is highly organized, enjoys multitasking, and is a trusted resource by efficiently executing procedures and effectively communicating with a variety of people. The HR Service Associate will be an operational expert in onboarding, employee changes, and offboarding for multiple business groups.

Requirements

Minimum 1 year of experience working in a similar capacity.
Working knowledge of HR system.
Experience in any area of HR, and/or knowledge of various HR concepts.
Advanced proficiency with Microsoft 365 suite, particularly using Microsoft Outlook, OneNote, SharePoint and PowerPoint.
Previous experience working in a professional environment.
Experience collecting different pieces of information from multiple sources, organizing it, and processing it with a high level of accountability for accuracy.
Experience communicating verbally and in written form with various levels and types of stakeholders.

Nice To Haves

Exceptionally organized, having a natural tendency to bring about order and logic.
Ensures quality and accuracy, paying meticulous attention to the big and small details.
Strong grammar, punctuation, and formatting skills.
Resourceful and creative, independently and instinctively seeking out information and formulating ideas; can develop procedures and solutions from scratch and improve current ones.
Prioritizes work and adapts to changes; is flexible with schedule and availability to accommodate time-sensitive tasks.
Communicates in a clear, concise, and helpful manner, considering their audience and tailoring their communication accordingly.
Courteous, respectful, and dependable.
Balances independence and teamwork, knowing when, how, and why to collaborate with others or work independently, depending on the task at hand.
Interested in pursuing a career in human resources.

Responsibilities

Assist recruiters/hiring managers in posting new job opportunities, ensuring they are compliant and thorough.
Coordinate background check processing and I-9 verifications.
Welcome new hires and guide them through the onboarding experience, including processing data in the HR system and facilitating HR orientation presentations.
Coordinate with IT and the hiring team to prepare for the new hire’s first day.
Monitor a shared mailbox and respond to submitted inquiries/requests.
Serve as an HR policy and procedure resource.
Process employee changes (e.g., promotions, pay changes) in the HR system and send related communications.
Process operational tasks related to employee terminations, including IT coordination, sending required communications, and updating the HR system.
Audit PTO balances and assist with timesheet entries for employees on a leave of absence.
Run reports from HR system as needed.
Contribute to the drafting and updating of standard operating procedure (SOP) guides.
Perform other tasks and project work as assigned.

Benefits

Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
401(k) Plan – Includes a company matching program and profit-sharing contributions.
Discretionary Bonus Program – Recognizing employee contributions.
Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.
Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
Holidays – A minimum of 10 paid holidays per year.
Family Building Benefits – Includes adoption and fertility assistance.
Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria.
Life Insurance & AD&D – 100% of premiums covered by Milliman.
Short-Term and Long-Term Disability – Fully paid by Milliman.