HR Product Analyst

EchoStar • Centennial, CO

9d

About The Position

In Human Resources, we collaborate with the innovators who drive DISH's creative ambition. From recognizing and fostering the development of our company's talent to navigating an ever-changing business landscape, our HR team drives positive change for both the company and our team members interested in growing their careers at DISH.

Requirements

• A Bachelor's degree in a relevant field (e.g., Business, Computer Science, or Engineering) or equivalent practical experience
• 2+ years of experience in an Analyst, Business Intelligence, or Product-focused role, with proven experience supporting technical projects and systems
• Strong analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions
• Excellent written and verbal communication skills, including the ability to write reports, business correspondence, procedure documents, and communicate technical messages to non-technical audiences
• Demonstrated ability to achieve results when working with ambiguous scopes and constantly changing priorities
• Strong organizational and time management skills
• Proficiency with data analysis tools (e.g., SQL, Excel, or visualization platforms) and experience with product ticketing systems (e.g., JIRA or ServiceNow).
• A detail-oriented approach to documentation and a commitment to creating high-quality instructional materials (e.g. process mapping, job aids, etc)

Responsibilities

• Documentation of current workflows within the systems we manage
• Creation of job aids that walk through system clicks step by step
• Documentation of future state workflows in new tools or for future rollouts/enhancements
• Building and managing enhancement note and communication tracking
• Helping to manage enhancements in our ticketing system in partnership and collaboration with Product Managers
• Manage smaller applications and technology platforms, acting as a junior Product Manager
• Analyze product data and user behavior to identify trends, opportunities, and help to inform product decisions

Benefits

• flexible spending accounts
• HSA
• a 401(k) Plan with company match
• ESPP
• career opportunities
• a flexible time away plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level