HR Pre-Employment Screening Coordinator

Rumpke Waste & Recycling•Colerain Township, OH

1d•Onsite

About The Position

The HR Pre-Employment Screening Coordinator serves as the primary point of contact for candidates during the pre-employment screening process. This position is customer-service focused, proactively reaching out to candidates by phone, email, and text to ensure background check forms and drug testing requirements are completed accurately and on time. The Pre-Employment Screening Coordinator keeps the hiring process moving by following up on outstanding items, communicating status to hiring managers, and providing candidates with a responsive, professional point of contact throughout the screening process.

Requirements

Must possess a professional demeanor and excellent telephone etiquette
Must be organized and detail-oriented with the ability to manage a high volume of outbound calls and follow-ups against time-sensitive deadlines
Ability to work in a fast-paced environment while maintaining accurate, organized records
Must work efficiently and effectively, both independently and as part of a team
Must display a high level of initiative and follow-through to ensure timely completion of candidate requirements
Effective verbal and written communication skills
Ability to maintain and update candidate tracking spreadsheets and reports in Excel
Maintain a high level of confidentiality with all candidate and employee information obtained within scope of employment
Computer proficiency in Outlook, Excel, Windows, and Microsoft applications
Legally eligible to work in the United States
Must be able to read and speak the English language

Nice To Haves

Prior customer service, call center, or high-volume outbound phone experience preferred
Previous experience with background checks, drug testing coordination, FMCSA Clearinghouse queries, or motor vehicle record (MVR) review a plus
Working knowledge of DOT/FMCSR (Federal Motor Carrier Safety Regulations) driver hiring requirements preferred

Responsibilities

Serve as the primary point of contact for candidates throughout the pre-employment screening process
Proactively contact candidates by phone, email, and text to ensure background check consent forms and required documentation are completed accurately and promptly
Coordinate and confirm drug testing appointments, ensuring candidates understand testing locations, requirements, and deadlines
For CDL and non-CDL driver candidates, complete FMCSA Clearinghouse pre-employment queries and pull motor vehicle records (MVRs), forwarding results requiring adjudication to the regional compliance staff
Follow up with candidates who have not completed required forms or testing, escalating delays to hiring managers and regional compliance staff as needed
Track and update candidate status in the applicant tracking and driver compliance software, providing timely eligibility updates to hiring managers
Communicate professionally and courteously with candidates to explain pre-employment requirements and address questions or concerns
Coordinate with third-party background check, MVR, and drug testing vendors to confirm receipt and status of results
Maintain accurate, organized records of all candidate communications and outreach efforts, including Clearinghouse and MVR documentation
Identify recurring delays or bottlenecks in the candidate screening process and report trends to the HR Compliance Manager
Perform job duties in compliance with all local, state, and federal regulations — including DOT/FMCSA driver hiring requirements — and company policies
Perform other duties as assigned