HR & People Operations Manager (Hospitality Field Sales Team)

GO-Global Outsourcing Inc•Reston, VA

18h•Remote

About The Position

We are seeking a part‑time HR & People Operations Manager to support and scale our global workforce. This role will own core HR operations, employee lifecycle processes, and people programs while partnering closely with leadership to ensure a strong, compliant, and engaging employee experience. This is a fully remote role, with a preference for candidates based on the U.S. East Coast. The ideal candidate is available for approximately 25 hours per week, spread across all five business days (about 5 hours per day) to ensure consistent coverage and collaboration across teams.

Requirements

3+ years of experience in HR, People Operations, or Employee Experience roles, with exposure to recruitment support, onboarding, and employee lifecycle administration.
Strong knowledge of benefits administration (e.g., health insurance, 401(k)) and general HR compliance requirements.
Ability to manage confidential information with discretion, ensuring data privacy and professional handling of sensitive employee matters.
Excellent communication and interpersonal skills, with the ability to engage employees positively across different regions and time zones.
High level of professionalism, empathy, and integrity when supporting employees and resolving inquiries.
Strong organizational skills, with the ability to manage multiple priorities, meet deadlines, and maintain accurate HR and operational records.
Detail‑oriented with strong follow‑through and accountability, especially when coordinating tasks tied to deadlines (e.g., onboarding steps, priority lists, evaluations).
Experience using HRIS platforms (e.g., ADP Workforce Now), Microsoft 365/Teams, LinkedIn and basic expense or operational tracking tools (e.g., TripLog) is essential.
Ability to collaborate effectively with cross‑functional teams, support stakeholders in various time zones, and maintain smooth communication in an email‑driven environment.

Nice To Haves

Ability to travel occasionally (1–2 times per year) for in person meetings with the executive team or global team, supporting face to face collaboration and stronger interpersonal relationships

Responsibilities

Promote a collaborative, supportive workplace culture grounded in integrity and continuous improvement.
Manage the full employee lifecycle (onboarding, changes, offboarding) with accurate documentation and smooth execution.
Oversee benefits administration, including health insurance and 401(k) plans, enrollments, renewals, and employee inquiries.
Maintain confidential HR records while ensuring data privacy and compliance.
Serve as the primary point of contact for employee questions, responding promptly and service‑oriented.
Administer employee recognition programs, ensuring incentives are tracked and distributed accurately and on time.
Prepare and share monthly team communications highlighting key updates, achievements, openings, and reminders.
Create and distribute employee and stakeholder surveys to support engagement initiatives.
Manage company equipment tracking and coordinate distribution and returns with IT.
Coordinate celebratory communications such as birthdays, work anniversaries, and holiday cards.
Create and post job requisitions for approved roles, ensuring alignment with hiring needs.
Review applications in the HRIS, conduct pre‑screen interviews, and manage candidates through each stage of the hiring workflow with clear documentation.
Coordinate interviews with stakeholders and communicate timely updates and next steps to candidates.
Ensure a positive candidate experience by providing courteous follow‑up to all applicants.
Manage all pre‑hire and rehire documentation, ensuring completion prior to employee start dates.
Lead end‑to‑end onboarding, coordinating tasks and confirming completion against the onboarding checklist.
Administer performance review cycles in ADP Workforce Now, including new‑hire, core‑value, and annual reviews, ensuring accuracy and timeliness.
Partner with the Operations Manager to support day‑to‑day administrative needs of the Field Sales Team.
Maintain organizational charts, team materials, and prepare presentations, reports, and ad hoc materials as needed.
Conduct regular audits of travel costs and review team expenses, flagging discrepancies when required.
Support LinkedIn page monitoring and engagement as needed.
Manage incoming mail and provide additional administrative support as required.
Share a weekly priority list with the executive team to provide visibility into upcoming work and support efficient planning across time zones.