HR Ops Analyst

Active DayTrevose, PA

About The Position

The HR Ops Analyst will be responsible for owning recurring HR dashboards and reporting packages, managing the monthly "HR at a Glance" reporting cadence, and supporting operational workflows. This role involves building, maintaining, and distributing reports, as well as supporting various HR processes like background checks, employment agreements, and surveys. The analyst will also assist with People & Culture acquisition and integration, vendor administration, document governance, and periodic reporting requirements. A key aspect of this role is partnering closely with various departments to enhance teammate experience and execution, building trusted relationships across the organization.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Analytics, Finance, Operations, or a related field preferred
  • 2–4 years of experience in HR operations, people analytics, HRIS/reporting, shared services, business operations, or a similarly analytical role
  • Strong Excel and reporting skills, including experience working with large data sets and summarizing trends for leaders
  • Experience supporting or improving operational workflows such as ticketing systems, inbox/request triage, onboarding, or recurring reporting cadences
  • Strong project coordination and process management skills with the ability to manage multiple deadlines
  • Excellent communication and documentation skills
  • Ability to work cross-functionally with Operations, Finance, Payroll, Benefits, Talent Acquisition, and leadership
  • High level of discretion with sensitive employee data

Nice To Haves

  • Experience supporting a multi-state workforce
  • Dayforce or a comparable HRIS
  • Survey administration
  • Compliance reporting
  • Comfort using AI tools to improve reporting, documentation, workflow design, and operational efficiency is a plus
  • Experience in a high-growth or PE-backed environment is a plus

Responsibilities

  • Own recurring HR dashboards and reporting packages, including headcount, turnover, early-tenure attrition, onboarding status, open positions, leave trends, and other People metrics
  • Manage the monthly “HR at a Glance” reporting cadence, ensuring timely reporting, strong data integrity, and leadership-ready summaries
  • Build, maintain, validate, and distribute recurring People reports that highlight workforce and operational trends
  • Support and improve operational workflows tied to background checks, employment agreements, internal offers, surveys, ticketing, and P&C inbox triage
  • Help manage the shared P&C service workflow, including inbox and ticketing triage, SLA tracking, recurring task calendars, SOPs, and process documentation
  • Coordinate administration and analysis of climate surveys, pulse surveys, exit surveys, and 30/90-day surveys
  • Support People & Culture acquisition and integration workstreams, including diligence trackers, Day 1 readiness items, documentation, and status updates
  • Support administration of designated P&C vendors and tools, monitor service quality, and identify improvement opportunities
  • Support document governance and process consistency across handbooks, intranet updates, templates, notices, and operating procedures
  • Manage periodic reporting and documentation requirements such as EEO, BLS, audit support, and record requests
  • Partner closely with Talent Acquisition, Payroll, Benefits, P&C leadership, Finance, Operations, and other stakeholders to improve teammate experience and execution
  • Build trusted relationships across all levels of the organization
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