HR Operations Specialist

High Country Community Health • Boone, NC

1d • $50,000 - $55,000 • Onsite

About The Position

The HR Operations Specialist is responsible for coordinating the onboarding experience for new employees while supporting credentialing operations and day-to-day Human Resources administrative functions. This role works closely with Talent Acquisition, hiring managers, leadership, IT, Quality Improvement, and the credentialing team to ensure a seamless onboarding process, accurate employee documentation, and operational continuity across HR functions. The ideal candidate is highly organized, detail-oriented, service-driven, and capable of managing multiple priorities in a fast-paced healthcare environment while maintaining accuracy, professionalism, and confidentiality.

Requirements

• Associate degree required
• Minimum of 2 years of Human Resources, onboarding, credentialing, healthcare administration, or related experience preferred
• Healthcare or multi-site operational experience preferred
• Experience working with HRIS systems, onboarding platforms, or employee records management preferred
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to operational accuracy
• Ability to maintain confidentiality and handle sensitive information professionally
• Ability to work collaboratively across departments and maintain positive working relationships
• Strong customer service and employee support mindset
• Proficiency with Microsoft Office Suite, Google Workspace, HRIS systems, and related technology platforms
• Ability to work independently while maintaining strong follow-through and accountability
• Ability to work in an office environment with prolonged periods of sitting and computer use
• Ability to use standard office equipment and communicate effectively in person, by phone, and electronically
• Ability to travel between HCCH sites and attend events, meetings, and community outreach as needed
• Ability to stand for extended periods during events and perform light physical tasks
• Ability to lift up to 15 pounds as needed
• Ability to travel between HCCH sites and community locations as needed
• Must adhere to HCCH safety policies and procedures, including OSHA-related requirements.

Nice To Haves

• Bachelor’s degree in Human Resources, Healthcare Administration, Business Administration, or related field preferred

Responsibilities

• Coordinate the onboarding process for new employees from offer acceptance through successful integration into the organization
• Partner with Talent Acquisition and hiring managers to ensure a smooth transition from recruitment to onboarding
• Schedule onboarding activities, orientations, training sessions, and required meetings
• Conduct onboarding sessions and assist new hires with system logins, organizational tools, and required onboarding documentation
• Coordinate with IT regarding employee system access, email setup, software permissions, and equipment needs
• Coordinate employee ID badges, access needs, and onboarding logistics with appropriate departments
• Ensure all onboarding documentation is completed accurately and in a timely manner
• Respond to employee onboarding questions and provide support throughout the onboarding process
• Track onboarding progress and maintain accurate onboarding records and reporting
• Provide secondary support to the credentialing specialist to ensure continuity of operations
• Assist with maintaining credentialing and recredentialing documentation and files
• Support tracking of licensure, certifications, renewals, and required compliance documentation
• Assist with gathering, organizing, and maintaining employee records related to credentialing and compliance
• Collaborate with internal departments and external partners regarding credentialing-related needs as directed
• Maintain confidentiality and accuracy of all credentialing-related documentation
• Maintain employee records and HR documentation in accordance with organizational policies and compliance requirements
• Process employee lifecycle changes including new hires, transfers, terminations, and position updates
• Maintain HRIS information and ensure employee data remains accurate and up to date
• Assist with employee communications, HR documentation, and administrative coordination
• Support employee engagement activities and organizational initiatives as assigned
• Assist HR leadership and team members with administrative projects and operational support as needed
• Assist training and development with onboarding manuals and materials

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree