HR Operations Specialist

Adelphi Group•New York, NY

7d•$55,000 - $65,000•Hybrid

About The Position

Utilizes specialized knowledge to execute tasks, lead smaller projects or oversee specific components of larger initiatives. Addresses non-routine problems and contributes to process improvements by applying technical or professional expertise. Decision-making is informed by established practices and past experience, ensuring effective and informed outcomes. May oversee the daily activities of team members within a specific area, to ensure task completion, and coordinating with other supervisors as necessary. Delivers high‑quality People Operations and HR services across the full employee lifecycle (“hire to retire”), providing policy, process, systems, and transactional support to employees, managers, candidates, and People & Culture colleagues. Acts as the operational backbone of the People & Culture function, ensuring consistent, efficient, and compliant delivery of core people processes. Provides centralised services spanning areas such as payroll, benefits administration, employee data management, onboarding, leavers, and employee queries. Establishes and maintains service standards, procedures, and workflows for handling people transactions and inquiries, and partners closely with HR systems, technology, and specialist teams to improve service efficiency, data quality, and employee experience.

Requirements

Specialized knowledge to execute tasks.
Ability to address non-routine problems.
Ability to contribute to process improvements.
Decision-making informed by established practices and past experience.
Ability to deliver high-quality People Operations and HR services.
Ability to provide policy, process, systems, and transactional support.
Ability to provide centralized services in payroll, benefits administration, employee data management, onboarding, leavers, and employee queries.
Ability to establish and maintain service standards, procedures, and workflows.
Ability to partner closely with HR systems, technology, and specialist teams.

Responsibilities

Execute tasks, lead smaller projects or oversee specific components of larger initiatives.
Address non-routine problems and contribute to process improvements.
Oversee the daily activities of team members within a specific area to ensure task completion.
Coordinate with other supervisors as necessary.
Deliver high-quality People Operations and HR services across the full employee lifecycle.
Provide policy, process, systems, and transactional support to employees, managers, candidates, and People & Culture colleagues.
Act as the operational backbone of the People & Culture function.
Ensure consistent, efficient, and compliant delivery of core people processes.
Provide centralized services spanning areas such as payroll, benefits administration, employee data management, onboarding, leavers, and employee queries.
Establish and maintain service standards, procedures, and workflows for handling people transactions and inquiries.
Partner closely with HR systems, technology, and specialist teams to improve service efficiency, data quality, and employee experience.