HR Operations Specialist

Blakes Lotaburger•Albuquerque, NM

1d•$42,000 - $50,000

About The Position

The Human Resources Operations Specialist supports the HR department by overseeing the compliance and accuracy of HR policies and procedures and is responsible for the ongoing integrity of data, workflows, and configurations within the HRIS and within the HR Department’s daily operations. In addition, this role will ensure that information is current across the company's other platforms. The ideal candidate combines strong data governance discipline with practical HR process knowledge and excellent collaboration across payroll, benefits, and HR teams. This position reports directly to the Director of Human Resources.

Requirements

Associate’s degree in HR and/or 2-3 years of HR or related field experience required
Must be personable and committed to Blake’s Core Values; KIND, TEAM, PASSION, & PROCESS
Must be adept at problem-solving, including being able to identify issues and resolve them in a timely manner
Must possess strong interpersonal skills and can exhibit empathy towards employees and customers
Must be able to communicate clearly in English, both written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings
Must be able to efficiently read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
Must be able to prioritize and plan work activities as to use time efficiently
Must be organized, accurate, thorough, and able to monitor work for quality
Must be dependable, able to follow instructions, respond to management direction, and must be willing to improve performance through management feedback
Must have proficient computer skills including Microsoft Office and HRIS

Nice To Haves

Bilingual in Spanish and English strongly preferred

Responsibilities

Maintain working knowledge of HR practices, multi-state employment law compliance, and company policies.
Work with HR team members to ensure policies and procedures, forms, etc., are up to date across company platforms including training, Teams, SharePoint.
Maintain accurate, complete, and up-to-date employee records in the HRIS (new hires, transfers, promotions, terminations, compensation changes, etc.).
Conduct routine audits to ensure HRIS data accuracy and reporting integrity; document findings and suggest corrective actions.
Own intake and resolution of inquiries and issues through Blake’s ticketing system, meeting defined response expectations.
Collaborate with Payroll and Benefits teams to verify codes, mappings, and configurations that drive accurate payroll processing and benefits eligibility.
Design, document, and refine standard operating procedures (SOPs) for data entry, audits, and data governance.
Support HR reporting needs (headcount, turnover, compensation analytics) with clean, validated data.
Manage Labor law posters for all departments/stores. Ensuring compliance with all applicable laws.
Handle confidential payroll and employee information with absolute discretion
Acts as special projects coordinator and leader on various HR projects as needed.
Crosstrain and have a working knowledge of other HR roles and functions.
Other duties as assigned.