HR & Operations Generalist

Always Best Care Senior Services - Dallas, TX•Dallas, TX
•Onsite

About The Position

Always Best Care Senior Services is seeking a dependable, detail-oriented HR & Operations Generalist to support its Dallas office with human resources, client billing, record management, and daily business operations. The role is suited to an experienced administrative professional who is organized, analytical, and comfortable managing multiple responsibilities independently. The position is full-time and in-office at 13101 Preston Road, Suite 515, Dallas, TX. The schedule is Monday through Friday, 9:00 AM to 6:00 PM. The Generalist supports recruiting and onboarding, audits employee and client records, assists with client billing and long-term care insurance claims, prepares operational reports, and helps with daily office operations in collaboration with HR and Operations leadership.

Requirements

  • Previous administrative experience.
  • Strong attention to detail and organizational skills.
  • Analytical mindset with excellent problem-solving abilities.
  • Ability to work independently and take initiative.
  • Strong computer skills, including Microsoft Office and Excel.
  • Excellent communication and time-management skills.
  • Ability to multitask and handle confidential information professionally.

Nice To Haves

  • Experience in HR, recruiting, or business operations.
  • Familiarity with billing, insurance claims, or employee record management.
  • Previous experience in home healthcare or a similar industry.
  • Experience with WellSky, ClearCare, Paycom, or similar systems.

Responsibilities

  • Assist with recruiting, candidate communication, onboarding, and other HR responsibilities as needed.
  • Review personnel files to ensure documentation is accurate, complete, and up to date.
  • Assist with client billing, long-term care insurance claim submissions, and follow up on outstanding documentation.
  • Maintain and audit client records, identify discrepancies, and ensure proper documentation.
  • Prepare reports for management, review data for accuracy, and identify trends or inconsistencies.
  • Assist with daily office operations and collaborate with HR and Operations leadership.

Benefits

  • Supportive and collaborative office environment.
  • Opportunity to gain experience across HR and business operations.
  • Professional growth and development opportunities.
  • Meaningful work supporting seniors, caregivers, and their families.
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