Temporary Staff- HR Operations Coordinator

Eastern Bank•Brockton, MA

1d•$21 - $34•Hybrid

About The Position

The HR Operations Coordinator provides administrative and operational support across the HR department, helping keep employee processes, records, and day-to-day HR work running smoothly. The ideal candidate is detail-oriented, highly organized, and comfortable managing operational work that requires both administrative coordination and careful review of HR records and reconciliation activities. This is a 12-week temporary-to-permanent position. This role is hybrid, with an in-office schedule of three days per week. During the training period, the HR Coordinator will spend Mondays in Wakefield, MA, with the remaining in-office days in Brockton, MA.

Requirements

High school diploma required
3–5 years of administrative experience, preferably Human Resources
Experience working in an HR Shared Service environment highly preferred
Must be able handle sensitive information with the highest level of confidentiality
Ability to manage high-volume, detailed orientated tasks
Deep expertise using Microsoft Suites (Outlook, Excel, and PowerPoint)
Experienced with V-look up and pivot tables preferred.
Effective problem-solving skills with a strong sense of urgency.
Follow-up, follow-through, and timely resolution skills.
Experience working with HRIS systems (Oracle, Workday, or similar platforms)

Responsibilities

Coordinate end‑to‑end new hire preboarding activities from offer acceptance through Day 1 to ensure employees are fully prepared for their start date. This includes communicating with new hires and managers, ordering badges and technology, initiating and tracking I‑9 and E‑Verify completion, creating and maintaining electronic employee files, and updating preboarding trackers. Partner closely with Talent Acquisition, HR Business Partners, and Technology to ensure a smooth and timely transition into the organization.
Facilitate employee separations by coordinating communications with employees, managers, HR Business Partners, and Technology. Responsibilities include scheduling exit interviews, managing equipment return logistics, responding to unemployment claims, maintaining termination documentation, and ensuring all offboarding tasks are completed accurately and on time. Support consistent execution of offboarding processes to meet compliance, documentation, and employee experience expectations.
Maintain accurate and up‑to‑date employee records in accordance with record‑keeping and confidentiality requirements. This includes creating and maintaining employee files, uploading documentation, tracking employee warnings, responding to requests for employee files, and supporting regular audits of HR records to ensure completeness and accuracy.
Serve as a frontline point of contact for HR Operations by managing the team’s centralized email inbox and calendar and responding to calls received through the HR Hotline. Triage incoming requests, provide accurate information on standard HR processes, and route inquiries to the appropriate HR partners when needed. Track and follow up on requests to ensure timely resolution and consistent employee experience.
Provide day‑to‑day administrative support to the HR Operations team, including coordinating meeting logistics, preparing materials, ordering office supplies, processing invoices, and supporting operational reporting and trackers. Contribute to the overall efficiency and organization of the HR Operations function by supporting routine workflows and identifying opportunities to streamline administrative processes.