HR Operations Coordinator

Kapco Career•Grafton, WI

17h

About The Position

This position offers the opportunity to make a meaningful impact by helping improve HR processes, supporting exciting HR technology initiatives, and enhancing the employee experience. You'll work alongside a collaborative HR team that values continuous improvement, innovation, and exceptional customer service. If you're organized, tech-savvy, customer-focused, and enjoy finding better ways to support people and processes, we'd love to hear from you.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field.
1–3 years of Human Resources and/or HRIS experience.
Strong analytical and problem-solving skills with excellent attention to detail.
Excellent communication and interpersonal skills.
Ability to manage multiple priorities while maintaining accuracy and confidentiality.
Proficiency with Microsoft Office applications, particularly Excel.

Nice To Haves

Experience working with an HRIS platform (UKG experience is a plus).
Experience supporting HR operations in a manufacturing or multi-site environment.
Familiarity with HR compliance and employment practices.

Responsibilities

Support the day-to-day administration and maintenance of the HRIS under the direction of HR leadership.
Process employee transactions including new hires, transfers, promotions, compensation changes, organizational changes, and terminations while ensuring data accuracy and integrity.
Maintain employee records and perform routine audits to ensure data quality.
Manage and respond to HR and HRIS help desk tickets, providing timely support and escalating issues when appropriate.
Troubleshoot basic HRIS questions and assist users with system navigation.
Assist with HRIS testing, upgrades, implementations, and new feature rollouts.
Create and maintain user guides, job aids, training materials, and documentation.
Help train employees and managers on HRIS processes and functionality.
Maintain HRIS employee homepage (intranet) content to ensure information remains accurate and current.
Participate in HR technology initiatives, process improvements, and special projects.
Coordinate onboarding activities, including new hire paperwork, HRIS setup, and employee records.
Serve as a resource for employees and managers by answering HR policy, procedure, and process questions.
Maintain HR policies, forms, communications, and employee resources across HR systems and employee-facing platforms.
Support HR compliance efforts through audits, reporting, and recordkeeping.
Assist with employee engagement, recognition, wellness, and culture initiatives.
Support additional HR projects and operational initiatives as assigned.
Perform other duties as assigned.