HR Operations Coordinator

Entrega • Troy, MI

4d • Hybrid

About The Position

Entrega is seeking a highly organized and detail-oriented HR Operations Coordinator to support the day-to-day operations of our Human Resources function. This role serves as the operational foundation of HR by coordinating employee lifecycle activities, maintaining HR systems and documentation, supporting compliance, administering HR processes, and ensuring an exceptional employee experience. Working closely with the Senior HR Generalist and the Director of Workforce Performance & Operations, this role helps ensure HR operations are executed with accuracy, consistency, responsiveness, and professionalism. This is an opportunity to help build the operational foundation of Human Resources at a growing professional services firm. As Entrega continues to grow, the HR Operations Coordinator will play an important role in developing scalable HR processes, improving operational efficiency, and supporting the continued evolution of our HR organization. This position is ideal for a highly organized professional who enjoys coordinating multiple priorities, improving processes, delivering exceptional customer service, and helping create an outstanding employee experience.

Requirements

• 2–5 years of Human Resources, Human Resources Operations, HR Coordination, or Human Resources Administration experience.
• Experience supporting onboarding, employment documentation, benefits administration, HRIS, or other HR operational activities.
• Experience working in a fast-paced, professional business environment.
• Strong organizational and administrative skills with exceptional attention to detail.
• Excellent customer service and interpersonal communication skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Office applications and HRIS platforms.
• Strong process orientation with an interest in continuous improvement.
• Ability to work independently while collaborating effectively with others.

Nice To Haves

• Experience supporting multiple HR functions simultaneously is preferred.
• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• SHRM-CP certification or pursuit of HR certification is a plus but not required.

Responsibilities

• Coordinate employee onboarding and offboarding activities.
• Prepare offer letters, employment documentation, and onboarding materials.
• Coordinate background checks, employment verifications, and pre-employment activities.
• Facilitate new hire orientation and onboarding logistics.
• Process employee status changes, promotions, transfers, and separations.
• Ensure employee records remain accurate and complete throughout the employment lifecycle.
• Maintain employee records and HRIS data with a high degree of accuracy.
• Coordinate benefits enrollment and employee benefits documentation.
• Support leave administration and required documentation.
• Manage HR forms, templates, and standard documentation.
• Maintain personnel files and employment records in accordance with company policies and legal requirements.
• Coordinate HR-related vendor interactions as assigned.
• Assist with I-9 administration and employment eligibility documentation.
• Support HR compliance initiatives and internal audits.
• Ensure required HR documentation is completed and maintained.
• Track required employee acknowledgments and compliance activities.
• Help maintain HR policies, forms, and operational procedures.
• Serve as a primary point of contact for routine employee HR questions.
• Coordinate responses to HR requests received through the HR inbox.
• Assist employees with HR processes, forms, benefits, and general questions.
• Escalate complex employee matters to the Senior HR Generalist as appropriate.
• Deliver a responsive, professional, and service-oriented employee experience.
• Prepare routine HR reports and workforce metrics.
• Assist with maintaining organizational charts and HR reporting.
• Support implementation of new HR processes, systems, and technologies.
• Identify opportunities to improve HR efficiency and standardize administrative processes.
• Participate in HR projects and continuous improvement initiatives.

Benefits

• medical, dental, and vision coverage
• a 401(k)
• paid time off
• additional programs that promote health, well-being, and work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree