HR Operations Coordinator

BJ's Wholesale Club • Mesquite, TX

1d • Onsite

About The Position

Responsible for supporting administrative functions in the club. Responsible for participating in the hiring process as assigned. Facilitate and coordinate team member orientation, benefit enrollment, assist in updating and maintaining HR records, filing, and team member communication. Responsible for comprehensive scheduling processes and club payroll.

Requirements

• Detailed oriented
• Strong interpersonal and organization skills
• Prior Human Resources, administrative, or clerical experience is preferred
• Basic computer knowledge (MS Word, MS Excel, Email) required

Nice To Haves

• Familiarity with AI tools, including ChatGPT

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Participates in weekly meetings with CoE (Center of Excellence) and sets up 2nd interviews for Club Manager/Assistant Club Manager.
• Conducts new Team Member orientation.
• Facilitates and tracks training for all new hires.
• Acts as the "on-site administrator" of intranet-based training and communications system to coordinate club training needs (e.g., cashier training, safety, etc.).
• Controls comprehensive scheduling processes for all hourly Team Members.
• Ensures club payroll is completed accurately and timely weekly and ensures all payroll records are maintained properly.
• Ensures club performance management process, disciplinary process and corresponding logs are maintained.
• Administers all personnel paperwork, including completing and processing new hire paperwork, hourly wage increases, hourly promotions, terminations, worker's compensation, and unemployment claims.
• Supports club talent acquisition efforts by, among other things, ensuring the in-club hiring table and all recruitment marketing materials are set to GOLD standards, communicating availability of team member referral programs, and partnering with local community organizations.
• Conducts benefit orientations and facilitates communication of annual benefits open enrollment process.
• Processes LOAs in coordination with LOA Specialist and outside vendor; addresses LOA/WC issues (explaining process, answering questions, communicating with Home Office, Lincoln Financial, or Sedgwick, logging incidents into Alert/LPMS)
• Maintains Team Member personnel and medical files.
• Answers Team Member questions or directs them to the appropriate company resources.
• Addresses non-complex team member relations issues and/or escalates such issues to the assigned manager, as appropriate.
• Handles Team Member confidential information with care.
• Gathers ordering information and inputs Aruba orders.
• Ensures GOLD standard presentation of breakroom and HR office area daily.
• Provides needed support for team member recognition and engagement events as assigned by Club Manager/Assistant Club Manager.
• Ensures all legal compliance postings are posted and current.
• Responsible for HR self-audits for the overall club operational audit.
• Attends meetings (broadcasts/zoom) with Regional HR Business Partner and those as designated from Home Office.
• Maintains all HR communication boards.
• Handles additional administrative tasks as required.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed