HR Operations Consultant - Onsite, St. Alphonsus Medical Center (Boise, ID)

Trinity Health•Boise, ID

1d•Onsite

About The Position

HR Operations Consultant serves as a business operations consultant & liaison to HM business line leaders & COEs supporting operations, projects, programs & service delivery outcomes. Work activities are performed with direction & oversight from the CHRO/Director HRBP, in collaboration with various organizational levels, & often requires critical thinking, exchanging & disseminating information, problem solving, & independently completing actions requiring planning, implementation, coordination & evaluation activities. Work assignments are considered ‘stretch’ & demonstrate a broad base knowledge of multiple operational areas of human resources &/or seasoned knowledge in an area of specialization, field of concentration or discipline to understand business needs & the interrelationship of issues impacting the implementation & delivery of strategically aligned business operations & services. Provides consultative support to the CHRO/Director HRBP in the implementation of HM business HR strategy, workforce plans, operational services & other initiatives. Ensures HR programs & services meet delivery expectations & are aligned to business strategy. Participates with, provides guidance & support business operational leaders to identify & determine local business needs while leveraging Centers of Expertise (COE) resources to achieve desired business outcomes. Responsible for specialized assignments requiring the application of analytical & adaptive thinking challenges & practical guidance & direction. Develops integrated solutions to resolve technical & business issues & strategies which support HR business needs. Serves as ministry point of contact for HR Shared Services (HRSS) & COE providing business context & ensuring requests submitted to COE are consistent with HRBP & leadership organization & talent strategy (e.g. supervisory org changes, job evaluation, internal equity, & market pricing requests, etc.). Obtains & exchanges information in response to COE services; serves as a technical resource providing clarification of business operational services, issue resolution & implementation of recommended actions. HRSC processes & HR employment & other administration activities (i.e., subpoena, colleague records) providing requested materials & monitoring completion & accuracy of actions Conducts data integrity audits; reviews, verifies, & maintains system data (e.g., supervisory orgs) & corrects system discrepancies. Identifies & prepares statistical & operational reports & metrics & provides appropriate interpretation & application of data. Interfaces with HRSC & TIS HR technology for guidance. Prepares, develops & presents communication materials, documentation, templates, toolkits, reports & detailed summaries & guidelines for a variety of audiences to ensure HR services, processes, policies & procedures are communicated, implemented & aligned. Maintains local HR intranet site updates, policy updates (reviewing, uploading & indexing). Gathers, validates, & prepares colleague & organizational data for transactions resulting from acquisition, colleague transitions, job elimination & transfers. Coordinates support for actions resulting from organizational changes, colleague retention or other ministry initiatives, including data transactions & communications. Supports driving organizational engagement and recognition programs, including event coordination and facilitation. Performs job description updates & maintenance for job families or job roles pending standardization. Interfaces with COE for review & guidance to ensure appropriateness. Responds to department business leader requests for internal HR/COE information & directs leaders toward self-service or shared services channels as appropriate. Provide training & guidance as needed. Acts as liaison between HR & executives, management, professionals, & colleagues.

Requirements

Bachelor’s degree in Human Resources Management, Business Administration or a related field, or an equivalent combination of education & experience.
Minimum of three (3) years of progressively more responsible Human Resources experience which may include Talent Management, Organizational Development, Workforce Planning, Total Rewards, & Colleague & Labor Relations.
Experience in state and federal laws & government & regulatory reporting requirements related to HR.
Experience in the development, interpretation, and application of human resources policies, practices and programs.
Strong computer skills, MS Office applications (Excel, Word)
Strong interpersonal and communication skills.

Nice To Haves

Healthcare experience supporting medical groups preferred.
HR leadership/management experience preferred
Experience with colleague engagement and recognition event facilitation.

Responsibilities

Serves as a business operations consultant & liaison to HM business line leaders & COEs supporting operations, projects, programs & service delivery outcomes.
Provides consultative support to the CHRO/Director HRBP in the implementation of HM business HR strategy, workforce plans, operational services & other initiatives.
Ensures HR programs & services meet delivery expectations & are aligned to business strategy.
Participates with, provides guidance & support business operational leaders to identify & determine local business needs while leveraging Centers of Expertise (COE) resources to achieve desired business outcomes.
Develops integrated solutions to resolve technical & business issues & strategies which support HR business needs.
Serves as ministry point of contact for HR Shared Services (HRSS) & COE providing business context & ensuring requests submitted to COE are consistent with HRBP & leadership organization & talent strategy.
Obtains & exchanges information in response to COE services; serves as a technical resource providing clarification of business operational services, issue resolution & implementation of recommended actions.
Conducts data integrity audits; reviews, verifies, & maintains system data & corrects system discrepancies.
Identifies & prepares statistical & operational reports & metrics & provides appropriate interpretation & application of data.
Prepares, develops & presents communication materials, documentation, templates, toolkits, reports & detailed summaries & guidelines for a variety of audiences to ensure HR services, processes, policies & procedures are communicated, implemented & aligned.
Maintains local HR intranet site updates, policy updates (reviewing, uploading & indexing).
Gathers, validates, & prepares colleague & organizational data for transactions resulting from acquisition, colleague transitions, job elimination & transfers.
Coordinates support for actions resulting from organizational changes, colleague retention or other ministry initiatives, including data transactions & communications.
Supports driving organizational engagement and recognition programs, including event coordination and facilitation.
Performs job description updates & maintenance for job families or job roles pending standardization.
Responds to department business leader requests for internal HR/COE information & directs leaders toward self-service or shared services channels as appropriate.
Provide training & guidance as needed.
Acts as liaison between HR & executives, management, professionals, & colleagues.