HR Operations & Compliance Generalist

Financial Statement Services, Inc•Santa Ana, CA

13h•Onsite

About The Position

Join Team FSSI and Become an Employee-Owner! FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We’re looking for an organized, proactive, and people-focused HR Operations & Compliance Generalist to join our Human Resources team in Santa Ana, CA. This position provides comprehensive support across the full employee life cycle. The responsibilities include coordinating leaves of absence and workers' compensation processes, administering reward and recognition initiatives, and delivering timely, empathetic employee support. This role plays a critical part in ensuring smooth HR operations, positive employee experiences, and consistent program delivery.

Requirements

3+ years of experience in HR operations or employee support roles.
Familiarity with HRIS systems, reporting tools, and case management platforms.
Bilingual (English/Spanish) required; must be able to communicate fluently in both languages, both verbally and in writing.
Must demonstrate consistent and strong attention to detail, problem-solving skills, and the ability to juggle multiple priorities.
Excellent interpersonal and written communication skills.

Nice To Haves

Bachelor’s degree in HR, Business, or related field preferred.
Payroll and Benefits experience is preferred.

Responsibilities

Run and support key HR programs, including performance management, benefits, employee relations and compliance.
Assist in the management of leave requests (FMLA, ADA, personal, etc.), ensuring compliance and timely communication.
Serve as liaison with third-party vendors and internal stakeholders to resolve workers’ comp claims and accommodations.
Administer and evolve employee recognition initiatives and service awards.
Support HR leadership in tracking and reporting on program effectiveness.
Respond to HR-related questions from employees in a timely, empathetic, and accurate manner.
Maintain and improve knowledge base documentation and internal resources.
Conduct investigations as required into workplace issues.
May conduct safety training, and training on new policies, procedures or new legislation.
Ensure documentation and systems are up to date and aligned with company policies.
Continually maintain awareness of HR trends, and federal and state laws.
May assist HR team with additional duties and projects as assigned, specifically including payroll and benefits.