HR Operations Business Analyst

Florida Blue • Jacksonville, FL

5h

About The Position

The HR Operations Business Analyst supports the analysis, design, and
implementation of HR functions and processes. This role works closely with
business stakeholders to understand goals, identify opportunities for
improvements and system enhancements, and develop solutions that meet business
objectives.

Requirements

• 4+ years related work experience within Human Resources, business analysis, or a related field.
• Related Bachelor’s degree or additional related equivalent work experience.
• Proven experience enabling end-to-end administration of employee group benefits and programs.
• Solid understanding of business analysis principles and process improvement methodologies, with the ability to apply these skills to optimize the value and effectiveness of employee programs.

Nice To Haves

• Experience with enterprise scale systems, with the ability to leverage this expertise to drive efficiency.
• Strong experience interfacing with external vendor partners, particularly in the context of employee programs, to facilitate optimal value.
• Experience working with external partners to manage employee group benefits enrollment and membership.

Responsibilities

• Analyze business processes and identify opportunities for process improvements and system enhancements. Provide input on how to streamline HR processes, understanding upstream and downstream impacts.
• Optimize the use of emerging technologies (such as AI) to drive efficiency and stakeholder satisfaction.
• Collaborate with stakeholders to understand business needs and develop solutions that meet organizational objectives.
• Contribute to business process mapping, creating and updating process maps to visualize current and future state processes. Develop and maintain documentation, including job aids, process maps, and system workflows.
• Participate in and provide feedback and recommendations on the testing and implementation of HR system changes and enhancements.
• Support and/or lead projects aimed at improving HR processes and systems. Analyze the effects of process changes on other departments and systems.

Benefits

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available
• A comprehensive wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees