HR Operations & Business Partner

Quad

23h

About The Position

The HR Business Partner (HRBP) serves as a hybrid HR team member, providing consultative HR Business Partner support to designated teams, while also taking ownership of core QuadMed HR programs and HR infrastructure. The HR Business Partner is responsible for the execution and continuous improvement of QuadMed HR programs, ensuring they scale effectively, operate with rigor, and enable leaders to focus on strategic growth initiatives. This role works closely with parent company (Quad) HR teams and QuadMed IT to streamline processes and ensure alignment. In addition, this HRBP role acts as a key partner building and maintaining strong relationships across all leadership levels while driving talent programs, change management, and communications to enhance organizational culture and engagement.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field required.
Minimum of 3 years of progressive HR experience implementing HR programs and initiatives with multiple stakeholders.
Minimum of 1 year of Human Resources Business Partner experience.
Demonstrated experience leading enterprise HR programs such as engagement surveys, compensation cycles, talent assessments, and workforce reporting.
Well‑versed in, and committed to growing proficiency in, the use of AI tools and HR technologies to drive efficiency, consistency, and innovation across HR operations.
Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.
Strong HR business partnering skills with the ability to coach leaders at multiple levels.
Demonstrated experience executing complex HR programs with multiple stakeholders.
Strong analytical skills, including the ability to interpret workforce, engagement, and compensation data.
Ability to balance strategic thinking with operational execution.
High attention to detail with strong follow‑through and accountability.
Ability to manage competing priorities and deadlines in a fast‑paced environment.
Strong written and verbal communication skills.
Proven ability to collaborate effectively across HR and business teams.

Nice To Haves

PHR, SPHR, SHRM‑CP or SHRM‑SCP preferred.

Responsibilities

Support HR reporting, dashboards, and recurring analytics to support data driven decision‑making.
Partner with QuadMed IT and business stakeholders to develop, implement, and continuously improve QuadMed HR-related tools and resources that support the business’s HR needs.
Identify opportunities for process enhancements and leverage technology, including the use of AI, to improve HR service delivery, efficiency, and scalability.
Guide the development, testing, and scaling of HR AI agents and digital HR tools.
Maintain HR data and systems. Partner with Quad HR and QuadMed IT to continuously improve and resolve any gaps in systems as needed.
Coordinate and execute the HR-related facets of audits and surveys, including collection and presentation of required documentation, implementation and maintenance of internal controls, upkeep of HR policies, and ensuring adherence to regulatory and company standards.
Coordinate and project manage QuadMed HR programs including merit and bonus planning, exit interviews, background re-checks, and more.
Develop and maintain HR-related documentation, standard operating procedures, policies, and continuous improvement across QuadMed HR processes.
Train and educate leaders on HR tools, policies, and standards as needed.
Provide support to various HR initiatives such as maintaining org charts, checklists, employee listening sessions, etc.
Serve as the primary HR Business Partner for assigned leader groups.
Partner with leaders on employee engagement and retention strategies.
Support compensation planning activities, workforce structure, and role alignment.
Partner on talent assessments, performance management, and succession planning inputs.
Provide guidance on organizational design, role clarity, and leader capability building.
Collaborate closely with the Senior HR Business Partner, the Employee Relations Sr Advisor and Leaves team to ensure consistency across adjacent teams.