HR Operations & Benefits Specialist

Orthopaedic Associates of Michigan•Grand Rapids Charter Township, MI

2d•Onsite

About The Position

Orthopaedic Associates of Michigan (OAM) is West Michigan’s most established orthopaedic practice, providing exceptional, individualized care from diagnosis to rehabilitation. As the most comprehensive independent provider of musculoskeletal care in the region, OAM offers specialized surgeons, physical and occupational therapists, MRI and X-ray services, orthopaedic bracing, a Bone Health Clinic, an OAM Now Urgent Orthopaedic Care Clinic, and a Surgery Center at MidTowne. The teams at OAM work collaboratively to optimize patient treatment outcomes, ensuring smoother and faster recovery. OAM is committed to restoring patient health so they can function fully in their desired activities at home, work, and in everyday life. As the HR Operations & Benefits Specialist, you will play a pivotal role in supporting functional areas of HR including benefits administration, payroll, HRIS maintenance, retirement plans, and HR Processes.

Requirements

Bachelor’s degree in human resources, business or related field.
Experience configuring HRIS platforms.
4+ years of benefits administration experience.
3+ years of payroll processing experience in a mid-size company (100+).
Experience managing leave of absences and FMLA.
Strong analytical and attention to detail required.
Experience with accounting general ledger.
Highly organized and self-motivated.
Strong verbal communication skills.
Ability to perform multiple and diverse tasks simultaneously.
Experience in Microsoft Office and Windows based computer applications.

Nice To Haves

ADP Workforce Now experience preferred.

Responsibilities

Provide day‑to‑day support for all employee benefit programs—including medical, dental, vision, life, disability, wellness, and related offerings—by managing eligibility, enrollments, life events, terminations, and employee inquiries.
Serve as a supporting point of contact, in partnership with the Payroll & Benefits Lead and HR Director, for benefits vendors, brokers, and third‑party administrators.
Assist with planning and executing open enrollment, year‑round benefits communication, and wellness initiatives, ensuring employees receive timely and accurate information.
Support administration of the 401(k)/retirement plan, including enrollments, contribution changes, compliance tasks, and coordination with plan vendors under the guidance of the HR Director.
Provide operational support to payroll processes, including verifying time and attendance data, reviewing deductions, resolving discrepancies, and assisting with payroll preparation as directed by the Payroll Lead.
Maintain awareness of federal and state regulations related to payroll, benefits, and retirement plans, escalating updates or required changes to the Payroll & Benefits Lead.
Assist with year‑end payroll activities, including W‑2 processing and quarterly/year‑end filings.
Provide exceptional customer service to team members and managers and respond to HR inquiries and issues in a timely and professional manner.
Support the maintenance and reconciliation of payroll‑related general ledger accounts, preparing documentation and reports as directed by the Payroll Lead.
Prepare payroll and HR reporting—including PTO schedules, benefits summaries, and ad‑hoc analyses—using Excel functions such as pivot tables and v-lookups.
Assist with preparing schedules and documentation required for 401(k) audits and compliance reviews.
Provide back up support for the HR team in administering leave of absence programs, including FMLA, personal leaves, and other time‑off policies. Responsibilities include tracking, managing documentation, communicating benefits impacts, and assisting employees through the process when needed.
Maintain and assist in updating accurate and complete employee records by auditing data, updating HRIS information, and ensuring proper configuration of payroll and benefits fields, and keeping online filing system clean.
Partner with HRIS support to troubleshoot system issues, implement updates, and help design or refine workflows that improve efficiency and accuracy.
Contribute to HR generalist activities such as performance review coordination, offboarding processes, employee communications, and participation in HR initiatives and projects.
Assist in developing, documenting, and improving HR processes, standard operating procedures (SOPs), and internal workflows to support consistency and compliance across the HR function.
Perform additional duties and provide cross‑functional HR support as assigned.