HR Operations Associate

Hyve Group Ltd•New York, NY

3d•Hybrid

About The Position

Hyve is seeking an HR Operations Associate based in New York to join their global HR team. This role will collaborate with HR Business Partners, Talent Partners, and Payroll to ensure the smooth and efficient coordination of HR operations initiatives. The Associate will serve as a primary point of contact for global employees, aiming to deliver an exceptional employee experience while upholding high standards of culture, professional service, confidentiality, and compliance.

Requirements

1-2 years of experience in a HR Administration / Associate / Coordinator role.
Proactive approach to problem-solving in HR Operations.
Understanding of the confidential nature of Talent, HR, and people practices.
Willingness to upskill in global HR employment law and best practice across TA/HR.
Professional communication and interpersonal skills, with the ability to build trust and credibility.
Highly organized with strong attention to detail.
Collaboration with key stakeholders including HR, TA, Internal Comms, IT, and facilities.

Responsibilities

Act as the first point of contact for global HR operations queries, providing advice and guidance on HR policies, procedures, and best practices. Escalate non-HR Operations matters to the relevant HR Business Partner.
Monitor the HR Inbox in collaboration with the HR Operations Advisor.
Manage the end-to-end employee experience first processes, including preparing and delivering onboarding sessions, employee change administration, and offboarding.
Handle full benefits administration for US employees, including Health Insurance.
Support all employee lifecycle activities such as salary reviews and bonus schemes.
Maintain employee records, ensuring they are up-to-date and compliant with data privacy laws per geographical region.
Stay informed about USA (and global where applicable) employment law changes.
Become a subject matter expert across the HR Tech Stack: HiBob, Go1, CultureAmp.
Collaborate with the HR Operations Advisor on continuous improvements to the HR Tech Stack and automation.
Generate HR reports from HR tech stack tools and provide context for data-driven decision-making.
Support the delivery of HR projects and initiatives across the business.
Partner with other key stakeholders such as IT, Facilities, and Finance to deliver exceptional employee experience.
Take an active approach in value-add culture initiatives in the New York office and for remote employees, such as participating in the social committee and ERG-centric project work.
Collaborate with the TA team on talent-focused project work as delegated by the line manager.
Handle any other HR/Talent team related requests.