HR Operations Analyst

Alliance Animal Health•Charlotte, NC

About The Position

Alliance Animal Health is a fast-growing Veterinarian Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. We want our doctor partners to choose what's best for their practice because they are experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of pets - we’d love to talk with you! The HR Operations Analyst is responsible for maintaining accurate employee data and providing day-to-day support within ADP Workforce Now (WFN) for more than 250 veterinary practice locations. This role serves as a key resource for managers and employees by ensuring data integrity, supporting the employee lifecycle, resolving HRIS inquiries, and contributing to process improvements and HR systems initiatives. The HR Operations Analyst will work directly with the HR, Payroll and Benefits teams, and partner with our Regional Operations team and hospital leaders. The ideal candidate is highly detail-oriented, customer-focused, and thrives in a fast-paced, multi-location environment.

Requirements

1–3 years of experience in HR Operations, HRIS, Human Resources, or another HR data-focused role.
Experience with ADP Workforce Now strongly preferred.
Experience supporting a multi-site or multi-location organization is preferred.
Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field is preferred, or equivalent work experience.
Exceptional attention to detail and commitment to data accuracy.
Strong organizational and time management skills with the ability to prioritize competing deadlines in a high-volume environment.
Excellent customer service, written communication, and interpersonal skills.
Proficiency in Microsoft Office, particularly Excel, Outlook, and reporting tools.
Strong analytical and problem-solving abilities.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.
Self-motivated with the ability to work independently while collaborating effectively across HR, Payroll, Talent Acquisition, and Operations.
Comfortable working in a fast-paced, entrepreneurial, and continuously evolving environment.
Demonstrated ability to build positive working relationships with managers and employees across all organizational levels.

Nice To Haves

Bonus points for animal lovers!

Responsibilities

Serve as the primary point of contact for ADP Workforce Now support for employees and managers across 250+ veterinary practice locations.
Respond to HRIS-related inquiries in a timely and professional manner, including: New hire registration and login issues, Time & Attendance support, System access and security requests, Paid Time Off (PTO) questions, General navigation and troubleshooting.
Maintain accurate employee records within ADP Workforce Now throughout the employee lifecycle, including: New hires and onboarding, Promotions and transfers, Compensation changes, Employment status changes, Terminations.
Ensure complete and accurate data entry, utilizing all required fields and following established HR data governance standards.
Partner with Talent Acquisition, Payroll, and hiring managers to ensure timely and accurate onboarding and offboarding activities.
Monitor file feeds and integrations within ADPWFN and identify data discrepancies for resolution.
Generate and distribute ADP data reports to support business operations, compliance requirements, and cross-functional initiatives.
Perform routine audits using ADP custom reports to validate data accuracy and maintain system integrity.
Provide support for HR system implementations, upgrades, enhancements, and testing activities.
Assist in delivering training and documentation for new HR processes and system functionality.
Perform other duties and special projects as assigned.