HR Operations Analyst/Coordinator

Health Plans Inc•Westborough, MA

2d•$55,000 - $65,000•Onsite

About The Position

HPI is a unique, respected industry leader with over 44 years of experience, known for innovation and adaptability. As a third-party administrator, HPI offers a suite of health and benefit solutions to employers. Joining HPI means contributing to ideas that make a real difference for employers and employees nationwide. The company fosters a supportive and inclusive work environment where innovation thrives, investing in team growth and well-being to ensure exceptional service delivery. This role is described not just as a job, but as a mission.

Requirements

Bachelor’s Degree or equivalent experience
Five or more years’ of Human Resources experience
Overall knowledge of benefits, HRIS, employee relations, recruitment, employment laws
Ability to interact with staff and management in a way that fosters trust, confidence, respect
Ability to be flexible and understand the needs of others
Communicates effectively, both verbally and in writing
Ability to multitask efficiently and accurately, be detailed, analytical and accurate
Recognize the need for follow-thru and follow-up
Ability to work within specified timeframe and meet deadlines working in a self-directed manor
Recognize and maintain confidentiality of work materials as appropriate
Proficient in Microsoft Office, including Word, Excel, Outlook, PowerPoint and Teams

Nice To Haves

HRIS experience, preferably ADP Workforce Now

Responsibilities

Manage the HR inbox, ensuring timely, professional, and accurate responses to employee and manager inquiries.
Coordinate and oversee the new hire onboarding process, beginning with an executed offer letter and continuing through successful integration into the organization.
Maintain a comprehensive understanding of employee benefit programs, wellness initiatives, and other employee offerings.
Process employee transactions within the Human Resources Information System (HRIS), including new hires, salary adjustments, position changes, transfers, and personal information updates, ensuring accuracy and timely completion throughout the employee lifecycle.
Communicate new hire information and employee payroll changes to the Payroll Department and external agencies, as required.
Maintain payroll tracking spreadsheets and generate reports to support HR and business needs.
Serve as an HRIS (ADP) administrator, maintaining system integrity and participating in ongoing training to enhance system knowledge and capabilities.
Conduct audits of payroll, benefits, and other Human Resources programs; identify discrepancies and recommend corrective actions as appropriate.
Prepare and process offboarding documentation and final employment paperwork for departing employees.
Keep the Manager of Human Resources informed of departmental activities, issues, and process updates.
Identify and implement opportunities for continuous process improvement to enhance efficiency and service delivery.
Maintain accurate and confidential employee records in accordance with company policies and regulatory requirements.
Generate and analyze standard HR reports to support operational and strategic decision-making.
Support special projects and other Human Resources initiatives, as assigned.