HR Onboarding Specialist

New York Life Insurance Co•New York, NY

3d•$51,500 - $66,000•Hybrid

About The Position

At New York Life, people are at the center of everything we do — and our Human Resources team helps shape experiences that empower employees to grow, thrive, and succeed. From onboarding and learning programs to leadership development and talent strategy, our team plays a key role in building a workplace where employees can do their best work. As part of the Talent Enablement team, you’ll gain exposure to how large-scale HR operations and talent programs come to life behind the scenes. You’ll work alongside collaborative teammates, contribute to meaningful projects, and help improve the employee experience through smarter processes, technology, and innovation. If you’re curious, organized, tech-savvy, and excited to learn, this is a great opportunity to kick-start your career in HR and Talent Management. The Talent Management Operations Specialist is an entry-level opportunity designed for someone looking to build a strong foundation in Human Resources, operations, and HR technology. In this role, you’ll help support the processes and programs that power the employee experience across onboarding, learning, talent initiatives, and day-to-day operations. This is more than just an administrative support role — it’s an opportunity to learn how HR operations function at scale while contributing ideas that improve efficiency, simplify workflows, and enhance the employee experience. You’ll gain hands-on experience with operational processes, reporting, process improvement, and emerging tools including AI and automation technologies. We’re looking for someone who enjoys solving problems, learning new systems, staying organized, and finding smarter ways to get things done.

Requirements

Bachelor’s degree or equivalent experience in Human Resources, Business Administration, Operations, or a related field preferred
Internship, campus leadership, customer service, administrative, operations, or other experience that demonstrates organization and problem-solving skills
Interest in HR operations, process improvement, and creating efficient ways of working
Curiosity and enthusiasm for learning new technologies, including AI and automation tools
Ability to handle confidential information with professionalism and discretion

Responsibilities

Help support key HR and talent operations processes, including onboarding coordination, workflow tracking, employee support, and program administration
Partner with teammates across HR and the business to help ensure a smooth and positive employee experience
Assist with documenting processes, updating procedures, and identifying opportunities to improve efficiency and consistency
Use reporting and operational data to help identify trends, solve problems, and support process improvements
Explore innovative tools and technologies — including AI and automation solutions — to help streamline workflows and reduce manual tasks
Support project work and operational initiatives that help improve how talent programs are delivered
Respond to employee and stakeholder questions with professionalism, responsiveness, and a customer-first mindset
Learn and grow within a collaborative team environment that encourages curiosity, continuous improvement, and development