HR Officer

Toters•Geraldine, AL

About The Position

Toters is seeking an HR Officer to support the day-to-day delivery of HR services for Toters Fresh and Trade warehouse employees. The role covers recruitment coordination, onboarding and offboarding, employee documentation, workforce system updates, attendance and payroll inputs, employee queries, reporting, and process follow-up across warehouse locations. The HR Officer will manage a high volume of recurring tasks accurately, provide responsive employee support, maintain confidential and orderly records, and follow established procedures and deadlines. The role offers exposure to the employee experience across a growing warehouse network and the opportunity to develop broad HR operations skills and take increasing ownership over time.

Requirements

1 to 3 years of experience in HR, HR operations, recruitment coordination, or a related administrative role.
Basic understanding of employee lifecycle processes, employee documentation, attendance, and payroll inputs.
Comfort using HRIS or workforce management systems; experience with Excel and data tracking is important.
Strong attention to detail, organization, and follow-through, with the ability to handle recurring deadlines.
Clear communication skills, a service-oriented approach, discretion, and the ability to work effectively with employees and operational managers.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience in a high-volume or operational environment is an advantage.
Awareness of Lebanese employment documentation and NSSF processes, or willingness to learn these quickly.

Responsibilities

Coordinate recruitment activities for warehouse roles, including candidate screening, interview scheduling, candidate communication, recruitment events, and hiring trackers.
Follow up with hiring managers and candidates to keep recruitment steps moving and help ensure selected candidates are ready to join on the agreed date.
Support referral and other approved recruitment initiatives and maintain accurate records of candidate progress and recruitment outcomes.
Collect and check onboarding documents, coordinate joining formalities, and ensure employee records and system setup are completed in line with established procedures.
Follow up on missing documents and NSSF-related information with employees and relevant stakeholders, escalating delays or gaps that could affect compliance or payroll.
Coordinate offboarding documentation, employee status updates, and transfers between warehouse branches, ensuring records are updated accurately and on time.
Maintain accurate employee data in HR and workforce management systems, including Upthyme for warehouse workforce administration.
Collect, verify, and coordinate attendance, overtime, leave, time deviations, and other payroll-related inputs with warehouse managers before submission deadlines.
Flag data errors, system discrepancies, missing approvals, and unusual timekeeping records, and follow through with relevant teams until resolved.
Respond to routine employee questions and direct complex or sensitive matters to the appropriate HRBP or senior HR colleague.
Support administration of probation reviews, employee communications, performance documentation, and approved recognition or engagement initiatives.
Maintain orderly and confidential employee files and ensure employee transactions are processed only with required approvals and supporting documents.
Update trackers relating to recruitment, onboarding, offboarding, employee documents, attendance exceptions, and other routine HR activities.
Prepare accurate periodic reports and summaries, highlighting outstanding actions, recurring errors, and items requiring manager follow-up.
Follow approved SOPs and checklists, meet recurring deadlines, and suggest practical improvements where a process is unclear or inefficient.