HR/Office Manager

Pro-Serv Food Equipment
2d

About The Position

The HR / Office Manager is responsible for keeping the people-side of Pro-Serv running smoothly, legally, and professionally. This role ensures: Legal and labor compliance Accurate employee records Efficient hiring and onboarding Payroll and benefits coordination Safety, certification, and licensing tracking Office administrative support This role does not run operations — it supports the people who do. Strong organization, follow-through, confidentiality, and documentation are non-negotiable.

Requirements

  • 3+ years experience in HR, Office Management, or Administrative Management
  • Strong knowledge of HR compliance and employment documentation
  • Experience with payroll coordination and benefits administration
  • High attention to detail and organization
  • Ability to handle confidential information professionally
  • Strong communication and follow-through
  • Comfortable working in a fast-paced, blue-collar service environment

Responsibilities

  • Maintain complete and accurate employee personnel files (digital and physical)
  • Ensure compliance with labor laws, OSHA requirements, and company policies
  • Track certifications, licenses, training, and expiration dates
  • Document disciplinary actions, performance notes, and safety incidents
  • Maintain employee handbook acknowledgments and policy updates
  • Coordinate with Branch Managers on staffing needs
  • Post and manage job openings
  • Screen resumes and conduct phone screens
  • Schedule interviews
  • Coordinate background checks, drug screens, and license verification
  • Prepare offer letters and new hire paperwork
  • Set up first-day onboarding (systems access, uniforms, training schedules)
  • Review and verify timecards
  • Monitor PTO balances and accruals
  • Coordinate payroll data with Finance
  • Handle benefit enrollments, changes, and employee questions
  • Track and assist with workers’ compensation claims
  • Assist with payroll audits and corrections
  • Manage office supply inventory and ordering
  • Handle vendor paperwork and administrative requests
  • Answer incoming administrative calls and emails
  • Assist with meeting preparation and company events
  • Maintain organized office systems and files

Benefits

  • 401(k)
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
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