HR & Office Administrator

KION Group•Grand Rapids, MI

3d•Onsite

About The Position

This role provides comprehensive operational and administrative support to the HR function and Grand Rapids, MI campus for Dematic. Responsibilities include delivering day-to-day HR service support, responding to inquiries, delivering an engaging new hire experience, and managing the site employee activities for the Grand Rapids location. The role also functions as an executive operations partner, managing calendars, coordinating international travel, and overseeing logistics for meetings and events. Additionally, it supports global travel and expense processes with a focus on efficiency and compliance, while enabling HR programs and projects through cross-functional coordination, executive reporting, and follow-through on key deliverables.

Requirements

5+ years of experience in functional administrative support and/or office management in a global corporate environment, including coordinating international travel, planning group meetings and events, processing expense reports, etc.
Familiarity with basic HR administration and support.
Exceptional organizational, attention to details, time management, and communication skills.
High emotional intelligence, professionalism, and the ability to anticipate needs and proactively resolve issues.
Advanced proficiency in Microsoft Office Suite including AI tools for efficiencies.
Experience managing complex projects, travel, and sensitive communications.
Ability to maintain composure under pressure, manage competing priorities, and meet tight deadlines.
A service-driven, can-do attitude with a desire to contribute to a high-performing team.

Responsibilities

Provide HR support to HR team, leaders and employees, including responding to basic inquiries, administering and communicating HR programs, managing HR reporting and administration, preparing and leading the new hire experience, managing routine administrative tasks and supporting day-to-day HR service delivery.
Lead the project planning, coordination, and executing of employee activities partnering with a cross-functional for the Grand Rapids campus.
Serve as an operational partner to HR executives, managing calendars, international travel, and end-to-end logistics for meetings and events (domestically and internationally).
Support international travel planning and expense management for HR leadership, ensuring efficiency, compliance, and a high-quality executive experience.
Support coordination of cross-functional HR initiatives, support executive-level reporting and communications, and ensure follow-through on key actions and deliverables.