HR Manager
Mark Twain Casino•La Grange, MO
•Onsite
About The Position
This position leads the day-to-day HR operations at Mark Twain Casino while serving as a trusted partner to property leadership and employees. This role plays a key part in recruiting and retaining talent, strengthening employee engagement, supporting leadership development, and ensuring a positive, compliant workplace. This is a hands-on leadership position ideal for an HR professional who enjoys building relationships, coaching others, solving problems, and making a difference.
Requirements
- High school diploma or equivalent required
- Previous experience in Human Resources and supervision
- Experience in the casino, hospitality, or service industry is a plus
- Knowledge of employment laws, employee relations, workplace investigations, and HR best practices
- Strong communication, organizational, problem-solving, and interpersonal skills
- Ability to handle confidential and sensitive matters with professionalism and sound judgment
- Proficiency in Microsoft Office, HR systems, and general computer applications
- Ability to prepare reports and business correspondence, and to communicate effectively with employees and leadership
- Must possess a valid driver's license
- Must be able to obtain and maintain a Missouri Gaming Commission license
Nice To Haves
- HR degree preferred
- SHRM-CP or SHRM-SCP certification highly desired
Responsibilities
- Collaborate with property leaders on workforce planning, recruitment, employee retention, performance management, and succession planning.
- Guide employees and managers on workplace concerns, conflict resolution, corrective actions, and employee performance.
- Oversee talent acquisition, interviewing, hiring, and onboarding to attract and retain qualified team members.
- Coordinate employee training and learning opportunities that help employees grow and succeed.
- Lead employee recognition, engagement, and morale-building initiatives that create a positive and rewarding work environment.
- Ensure HR practices comply with employment laws, gaming regulations, company policies, and workplace safety requirements.
- Address employee concerns through fair, thorough, objective, and confidential investigations.
- Maintain accurate employee records, reporting, HR systems, and administrative processes, including unemployment claims and hearings.
- Participate in community events and activities that strengthen Mark Twain Casino's connection with the surrounding community.
Benefits
- Meals provided when working
- Paid Time Off (PTO) earned each pay period
- Paid holidays
- Medical, Dental, Vision, and Virtual Doctor Visits
- 401(k) retirement plan with company match
- Company-paid life insurance
- Optional Short- and Long-Term Disability, Additional Life Insurance, Accident Insurance, and Critical Illness Insurance
- Free Employee Assistance Program (EAP), including counseling, legal guidance, and other resources
- Employee discounts, recognition programs, team celebrations, and more
- Opportunities for career growth and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
