HR Learning and Development Manager

Tommy's•Holland, MI

3d•Onsite

About The Position

The HR Learning & Development Manager seeks to build the best internal learning and development (L&D) program possible that promotes company values, strengthens team member skills and leadership, and accelerates performance to deliver business results. We are looking for an innovative, forward-thinking leader that can drive the strategy behind design and implementation continuing through effective and influential execution. This role will design a program structure that aligns with the best-in-industry standards and develop measures for ROI/effectiveness. Programming will include interactive e-learnings and other materials to develop courses and learning paths, including both online and in-person new hire onboarding, leadership development, and team member upskilling ensuring top performance and utilization of people resources.

Requirements

Advanced degree or equivalent formal training/certifications and experience required
Technical savvy and proficient in Microsoft Office; experience within database systems a plus
Excellent written and oral communication skills
Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency and results-orientation
Views customer care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them

Responsibilities

Drive strategy of L&D programming to ensure best-in-industry standards
Collaborate with leaders to establish L&D strategies that optimize individual and team performance to drive business results
Lead programs and systems according to defined strategy and plan, including creation and delivery of key deliverables, reports, communications, learning materials and other resources
Facilitate/host influential in-person workshops and training sessions
Own annual program calendar, establish best cadence for training events, and ensure proper communication and awareness of programs and calendar to all team members
Establish, utilize and track company budget and spending related to learning and development programs and resources
Manage and oversee eLearning platform and program related training and reporting for department metrics
Consolidate and build out all training material/videos in a central location/usable format and update new material as changes are made, to develop company-wide training library
Create and maintain an onboarding training path for each department and position that support organizational goal accomplishments, and oversee appropriate administration of training paths to new and existing team members
Create and maintain manager and leadership training paths including both online eLearnings and in-person sessions with credible presenters
Direct other team members as appropriate to gain support in administering, coordinating, and tracking programs as needed
Evaluate the impact of training material and sessions, review surveys for feedback, and stay up to date on industry trends to drive continuous improvements in the effectiveness of our materials
Proactively seek feedback and continuous improvement opportunities for programs from both internal and external resources
Other duties as assigned; duties and responsibilities may change at any time with or without notice.