HR L&D - Instructional Designer
About The Position
At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.
Requirements
- A bachelor’s degree in a related field is required or equivalent work experience.
- Three (3) to five (5) years of experience in instructional design, corporate training, or learning program development.
- Experience with Learning Management Systems (Workday Learning) and intermediate skills in training authoring tools (e.g. Articulate Storyline, Adobe Captivate, Lectora, etc.)
- Experience designing and developing learning solutions across multiple formats, including instructor-led training, webinars, and digital learning.
- Knowledge of training and organizational development theories, and instructional design models, such as ADDIE and e-learning standards (e.g., SCORM and AICC)
- Excel required
Nice To Haves
- Continuous Training & Design Certification or equivalent preferred.
- Facilitating training sessions, workshops, or virtual learning programs.
- Using AI tools to support learning design, content creation, or training development.
- Supporting HRIS or LMS implementations, preferably Workday.
- Experience working in multi-division organizations, including corporate, operational, or retail environments.
Responsibilities
- Design and develop learning solutions (ILT, webinars, eLearning, job aids, and blended programs).
- Translate complex content into structured learning experiences; partner with SMEs to validate accuracy.
- Apply instructional design and adult learning principles (e.g., ADDIE, Kirkpatrick) to build scenarios and assessments.
- Coordinate onsite training logistics and facilitate sessions as needed.
- Use AI tools to speed development and improve learning design and production.
- Administer the LMS, including course setup/testing, assignments, access, and troubleshooting.
- Publish and maintain SCORM content; ensure quality navigation and readiness for launches and compliance deadlines.
- Manage compliance training and assignments across Manufacturing, Corporate, and Restaurant & Retail.
- Monitor completion, flag gaps/risks, and partner with HR/leaders to maintain accurate records.
- Produce reports and dashboards on completion, participation, engagement, and compliance (Excel required).
- Analyze learning data and recommend improvements to programs and learner engagement.
- Administer LinkedIn Learning (availability, communications, reporting, and engagement).
- Support Alchemy initiatives and partner with HR/IT on LMS enhancements, integrations, and improvements.
- Support Workday training readiness; create and maintain training materials, job aids, and resources.
- Configure learning systems and course assignments and coordinate stakeholders/logistics for Workday rollout activities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
