HR Innovation & Operations Manager

Gartner•Stamford, CT

1d•$86,000 - $118,000•Hybrid

About The Position

We are looking for an HR Innovation & Operations Manager to drive strategic business results via people-projects and processes for Gartner’s HR organization. This role contributes to the organization by addressing our HR mission critical priorities such as developing a strong leadership pipeline, increased internal mobility and associate development, and boosting HR Partner productivity. The Manager, Operations will interact with peers across HR and will gain a wide variety of experience and exposure across key strategic initiatives and projects. This position requires process and detail orientation, strong Excel and PowerPoint experience, and the ability to prioritize and balance multiple requests across different topics and stakeholders.

Requirements

Bachelor’s Degree
5+ years’ experience in Human Resources, Talent, and/or Human Capital, or transferable, complex business function
Strong Excel skills with ability to create pivot tables and charts, run Vlookups and other common Excel formulas, and problem-solve issues within files
Ability to summarize data into key insights, themes, and suggested actions
Strong PowerPoint skills with ability to succinctly visualize data to convey a conducive story
Advanced organizational skills with ability to track and complete concurrent tasks, assignments and timelines
Time management and prioritization – ability to prioritize and manage your time and projects
High comfort level experimenting with and leveraging AI tools and platforms to optimize HR processes, such as talent acquisition, onboarding, and employee engagement.
Ability to identify and implement AI solutions that enhance operational efficiency and automate repetitive HR tasks.
Demonstrated curiosity and proactive approach to understanding the organization’s business model, strategy, and operations.
Strong practice of staying informed about industry trends, market dynamics, and competitive landscape.
Ability to ask thoughtful questions and seek out information to inform HR strategies that align with business objectives.

Nice To Haves

Proactive self-starter – able to take initiative to solve problems while knowing when to ask questions and leverage others; always thinking one step ahead
Embodies a no limits mindset – seeks creative and innovative solutions; constantly thinking about ways to improve current processes
Data driven – enjoys using data to find and solve complex solutions
Trusted teammate and colleague – willing to support across multiple teams and projects
A lifelong learner – eager to pitch in and constantly develop new skills
Unstructured problem solver – able to work in the grey with limited context, while identifying sustainable solutions to solve complex business issues
Communicator – concise and strong communication skills, both verbal and written
Collaborative – works well with anyone from analysts to senior leaders
Customer service minded

Responsibilities

Support regular reporting needs on a weekly, monthly, quarterly and annual basis both for the Talent Partner Operations & Programs team and the wider HR Partner organization
Partner with Operations & Programs team members, HR Partners, business leaders and HR COEs to deliver on business requests, while proactively surfacing issues and identifying solutions
Analyze/synthesize quantitative and qualitative data into compelling “executive level” analysis and presentations
Support team members and HR Partners with delivering critical annual HR processes by developing setback schedules, disseminating and collating inputs, tracking deliverables, and driving accountability of stakeholders
Liaise with and influence critical stakeholders
Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth
Collaborate with our business partners – within and outside of HR – to solve business issues