HR Generalist

Goodwill Industries of the Southern Rivers•Columbus, GA

13d•Hybrid

About The Position

The Human Resources Generalist serves as a trusted partner to employees and leaders, providing comprehensive HR support with a focus on employee relations. This role is responsible for fostering a positive work environment, ensuring compliance with employment laws and company policies, managing employee concerns, conducting investigations, and supporting performance and talent management initiatives. The HR Generalist will also assist with other HR programs to support organizational goals.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience.
3–5 years of progressive Human Resources experience
Strong knowledge of employment laws, workplace investigations, and HR best practices.
Excellent interpersonal, conflict resolution, and communication skills.
Ability to handle sensitive and confidential information with discretion.
Strong organizational and problem-solving abilities.
Proficiency in Microsoft Office and HRIS platforms.

Nice To Haves

HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
Experience conducting workplace investigations and managing complex employee relations matters.
Experience supporting multiple business units in a growing organization.

Responsibilities

Serve as the primary point of contact for employee relations matters, including workplace concerns, conflicts, policy interpretation, and employee complaints.
Conduct prompt, thorough, and impartial investigations into employee concerns, allegations of misconduct, and policy violations.
Partner with managers to address performance issues, attendance concerns, behavioral challenges, and workplace conflicts.
Provide coaching and guidance to supervisors and employees on employee relations best practices.
Support disciplinary actions, corrective action plans, and terminations while ensuring consistency and compliance.
Monitor employee morale and engagement and recommend initiatives to improve workplace culture.
Maintain confidential employee records and documentation related to investigations and employee relations matters.
Ensure compliance with employment laws, company policies, and HR best practices.
Complete unemployment claims and attend hearings as required.
Facilitate new employee orientation and onboarding programs.
Maintain accurate employee records and HR information systems.
Support performance management processes, including annual reviews and employee development planning.
Support talent management and succession planning initiatives throughout the organization.
Assist with training and development to enhance employee and leadership capabilities.
Assist with audits, reporting, and recordkeeping requirements.
Identify potential workplace risks and recommend proactive solutions.
Other HR related programs and projects as assigned.