HR Generalist (6278)

Terros Health•Phoenix, AZ

1d•Onsite

About The Position

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes. The Human Resources Generalist is responsible for completing a variety of tasks to support the daily operations of the HR department. The duties include working with all members of the HR department to assist and support HR processes, ensuring smooth and efficient business operations. The Human Resources Generalist will have both administrative and strategic responsibilities. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Serves as a sincere and positive source of support to employees and serves as the first point of contact for Human Resources related items throughout the employee’s employment, to enable an environment of strong talent, positive culture and strong HR partnership within Terros. Partners with HR Business Partners and HR leadership to develop and/or deliver HR processes. Serves as the main point of contact for employees seeking FMLA/ADA, ensuring compliance with company policies and legal requirements. Serves as main point of contact for worker’s compensation administration. Administers leaves of absence and worker’s compensation to include claims management, reporting, premium invoicing and follow-up communication with team members, insurance carriers and medical providers if necessary. Administers benefits and annual open enrollment to include communicating benefit information and providing enrollment assistance to employees, change reporting, claims resolution and invoice reconciliation. Contributes to policy development and assists in communication and upkeep. Communicates and educates about changes in Human Resources policies and procedures to department supervisors and managers and ensures compliance. Works closely with department leadership to provide guidance for interpreting policies related to personnel matters. Assists HR department with new employee orientation activities to deliver an exceptional first day experience. Ensures compliance with all new and existing employee files and performs routine compliance audits, processes license renewals, reimbursement requests for assigned employees, education verifications, credentialing requests and subpoena requests for assigned employees. Assists with HRIS changes and considerations for special pay, including but not limited to shift differentials, language differentials and coach differentials. Maintains knowledge of industry trends and employment legislation related to day-to-day management of employees and ensures organization’s compliance with relevant federal and state laws, regulations and best practices pertaining to all personnel matters

Requirements

Bachelor’s degree in human resources or related field and a minimum of 2 years of related experience; or a or any equivalent combination of education, training or experience
Outstanding interpersonal skills
Excellent written and verbal communication skills demonstrating persuasion skills to sell all levels of the organization on programs and initiatives.
Excellent organizational skills and attention to detail
Natural problem-solving ability to improve situations for employees.
Conflict resolution skills
Passion to improve others’ well-being.
Technology skills with experience using various HR software programs.
Demonstration to work in fostering a culture of connection and belonging: Be Intentional, Seek to Understand, Celebrate Differences, and Use Similarities to Create Bridges
Actively supports the integrated healthcare model and is always striving to improve supporting the whole person.
Demonstrates ability to prioritize workload.
Experience working with diverse teams.
Project management including development and execution.
Ability to handle confidential information with discretion.
Must pass a TB test, a criminal background check and drug test

Responsibilities

Serves as a sincere and positive source of support to employees and serves as the first point of contact for Human Resources related items throughout the employee’s employment, to enable an environment of strong talent, positive culture and strong HR partnership within Terros.
Partners with HR Business Partners and HR leadership to develop and/or deliver HR processes.
Serves as the main point of contact for employees seeking FMLA/ADA, ensuring compliance with company policies and legal requirements.
Serves as main point of contact for worker’s compensation administration.
Administers leaves of absence and worker’s compensation to include claims management, reporting, premium invoicing and follow-up communication with team members, insurance carriers and medical providers if necessary.
Administers benefits and annual open enrollment to include communicating benefit information and providing enrollment assistance to employees, change reporting, claims resolution and invoice reconciliation.
Contributes to policy development and assists in communication and upkeep. Communicates and educates about changes in Human Resources policies and procedures to department supervisors and managers and ensures compliance. Works closely with department leadership to provide guidance for interpreting policies related to personnel matters.
Assists HR department with new employee orientation activities to deliver an exceptional first day experience.
Ensures compliance with all new and existing employee files and performs routine compliance audits, processes license renewals, reimbursement requests for assigned employees, education verifications, credentialing requests and subpoena requests for assigned employees.
Assists with HRIS changes and considerations for special pay, including but not limited to shift differentials, language differentials and coach differentials.
Maintains knowledge of industry trends and employment legislation related to day-to-day management of employees and ensures organization’s compliance with relevant federal and state laws, regulations and best practices pertaining to all personnel matters

Benefits

Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development - including scholarships, clinical supervision, and CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Bilingual pay differential