HR Generalist

Zep Inc.•Emerson, GA

12d•Onsite

About The Position

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field required; or equivalent.
3+ years of HR experience in an industrial manufacturing or distribution center environment.
Demonstrated experience in employee relations and conducting workplace investigations.
History of supporting continuous operations, including off-shift operation schedules.
Proficiency in managing personnel data within platforms like Workday, ADP, or SAP.
Strong working knowledge of FMLA, ADA, FLSA, and other federal and state specific labor laws and regulations.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to act with integrity, professionalism, and confidentiality.
Ability to travel as needed.
Proficient with Microsoft Office Suite (Excel, PowerPoint, Word) or related software.

Nice To Haves

HR certification preferred.
Flexibility to support working hours as needed.
Bilingual capability (Spanish/English) preferred.
Experience with the I-9 E-Verify process preferred.

Responsibilities

Spend regular time on the production floor to build trust and maintain open communication with all shift employees.
Investigate and resolve employee concerns, accountability discussions, disciplinary issues, de-escalate situations calmly and objectively, and policy violations promptly.
Coordinate with shift supervisors to ensure consistent application of company policies and fair treatment.
Lead and administer recognition programs (length of service, special events, committees, etc.)
Partner with hiring managers and temporary staffing agencies to recruit for high-volume production roles, staffing all roles, promote internal growth/transfers, and determine organizational structure.
Deliver comprehensive orientation programs that emphasize safety, quality standards, and benefit and policy overview.
Maintain strict adherence to labor laws (e.g., FMLA, ADA, FLSA, OSHA, I-9, etc.). Ensure compliance with job postings, offers, background checks, and employment eligibility verification process.
Collaborate with the EHS (Environmental, Health, and Safety) team to manage workers’ compensation claims and incident investigation.
Provide support as required related to shift-differential pay, attendance tracking, transfers, and payroll processing questions.
Guide management on conflict resolution, policy/procedure knowledge, performance management, terminations, disciplinary discussions, and fair policy enforcement.
Facilitate leadership training sessions tailored to frontline manufacturing leads and supervisors.
Lead communication strategies for shifts, structural realignments, or new policy rollouts.
Maintain accurate employee records, promotions, shift transfers, and separations in the HR System (Workday).
Assist employees with health insurance enrollment portal, 401(k), voluntary benefits, leave of absences, and wellness initiatives.
Administer compensation programs, perform market benchmarking, evaluate promotional adjustments, conduct equity audits, and coordinate merit increase cycle.
Operate effectively without daily oversight; knows when to act and when to escalate.
Understand plant operational metrics, safety protocols, and the impact of headcount on production lines.
Handle matters of confidentiality and/or sensitivity appropriately.
Perform other duties as necessary.