HR Generalist – Employee Experience Champion

The Surplus Line Association of CA • San Ramon, CA

1d • $75,000 - $100,000

About The Position

The Surplus Line Association of California (SLA) is seeking an experienced HR Generalist to provide comprehensive human resources support across the employee lifecycle. This role will focus on employee relations, recruitment, onboarding, performance management, employee development, policy administration, compliance, benefits, leaves, and day-to-day HR operations. The ideal candidate will be able to assist managers with difficult performance issues, support employees through workplace concerns and leaves of absence, coordinate hiring activities, and ensure documentation and systems are accurate. This is a highly visible, hands-on individual contributor role where you will act as a trusted resource to employees and managers, independently addressing a wide range of workplace matters and ensuring HR practices are consistent, effective, and compliant.

Requirements

• Experienced HR professional
• Ability to balance employee support, sound judgment, compliance, and operational follow-through
• Provide comprehensive human resources support across the employee lifecycle
• Support employee relations, recruitment, onboarding, performance management, employee development, policy administration, compliance, benefits, leaves, and day-to-day HR operations
• Ability to help managers navigate difficult performance issues
• Support employees through workplace concerns and leaves of absence
• Coordinate hiring activities
• Ensure related documentation and systems remain accurate
• Serve as a trusted resource to employees and managers
• Independently address a broad range of workplace matters
• Ensure HR practices are consistent, effective, and compliant across the organization

Responsibilities

• Coordinate recruiting and selection activities in partnership with hiring managers.
• Guide onboarding, offboarding, and employee change processes.
• Ensure employment documentation, internal communications, records, and system updates are completed accurately and on time.
• Partner with payroll, benefits, technology, and other teams to support smooth employee transitions.
• Advise managers on employee relations, talent, performance and workplace concerns.
• Help employees and managers understand workplace policies, expectations, resources, and available options.
• Recognize sensitive or elevated-risk matters and involve HR leadership, legal counsel, or other partners when appropriate.
• Coordinate benefits, leave, accommodation, and return-to-work processes.
• Respond to employee questions and work with providers and internal partners to resolve issues.
• Apply HR policies and employment requirements consistently across employee matters.
• Support audits, reporting, records reviews, and other HR compliance activities.
• Maintain accurate and confidential HR records, systems, case documentation, and workforce information.
• Prepare and evaluate HR reports, metrics, and trends to identify areas requiring attention.
• Improve HR processes, tools, policies, documentation, and service delivery.
• Support cross-functional projects and broader HR initiatives that strengthen the employee experience and organizational effectiveness.

Benefits

• Flexible work-life balance options
• Expansive benefits package with a variety of choices for medical, dental, and vision coverage
• Educational benefits
• Generous wellness stipend
• Complimentary Costco memberships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed