HR Generalist II

Direct Digital LLC•West Valley City, UT

5d•Hybrid

About The Position

The HR Generalist II supports core HR functions, including employee relations, workplace investigations, compliance, performance management, staffing, onboarding and offboarding, timekeeping, and employee engagement. The position has primary responsibility for temporary workforce management and HR support for the facility(s) and may be assigned to one of the facilities, while remaining cross-trained across HR functions. The HR Generalist II independently manages assigned HR and employee relations matters, evaluates workplace concerns, conducts investigations, applies established policies and employment practices, and recommends appropriate actions. The position provides guidance to employees and managers on performance, attendance, workplace conduct, corrective action, and other HR matters. The role identifies and addresses compliance concerns and ensures appropriate documentation and follow-up. Complex, high-risk, or legally sensitive matters are handled in partnership with or escalated to the HR Manager. Primary responsibilities and facility assignments may change based on business needs, organizational growth, workload, and cross-training requirements. Primary assignments establish areas of accountability but do not limit the position's responsibility to support other HR functions. Assignments may be modified based on business needs, workload, organizational growth, facility requirements, or cross-training needs.

Requirements

High school diploma or equivalent required
1-3 years of Human Resources or closely related experience preferred.
HR Coordinator/Specialist/Generalist, recruiting, staffing-agency, or related experience.
Strong professionalism, confidentiality, organization, attention to detail, and ability to manage multiple priorities.
Effective verbal and written communication, interpersonal, and internal customer service skills.
Working knowledge of HR practices and applicable employment requirements.
Ability to evaluate information, exercise sound judgment, determine appropriate courses of action within established HR practices, and recognize when escalation is necessary.
Ability to provide HR guidance to employees and managers and maintain objectivity when handling sensitive workplace matters.
Proficiency with Microsoft Office, including Excel, and ability to effectively use HRIS, timekeeping, applicant tracking, and other HR systems.
Ability to analyze HR information and workforce metrics and identify meaningful trends.
Ability to work independently within assigned responsibilities while collaborating effectively with the HR team.
Ability to adapt to changing responsibilities, priorities, workforce needs, facility assignments, and organizational growth.
Ability to work at and travel between assigned company facilities as required.

Nice To Haves

associate's or bachelor's degree in Human Resources, Business Administration, or a related field preferred.
Experience in warehouse/manufacturing is preferred.

Responsibilities

Independently coordinate temporary staffing requirements with managers and approved staffing agencies.
Serve as the primary HR contact for temporary employee staffing requests, assignments, onboarding, attendance, performance concerns, assignment changes, and terminations.
Evaluate routine temporary workforce concerns and determine appropriate next steps within established HR practices.
Monitor temporary workforce headcount, utilization, attendance, turnover, and staffing trends and provide recommendations regarding workforce needs and process improvements.
Review temporary employee timekeeping, resolve discrepancies, and reconcile staffing agency invoices against applicable records.
Support temporary-to-hire decisions and maintain accurate temporary workforce documentation and compliance records.
Serve as a primary day-to-day HR resource for employees and managers at an assigned company facility.
Independently address routine and moderately complex HR matters using established HR policies and practices.
Advise managers regarding attendance, performance management, employee relations, staffing, workplace conduct, and workforce administration.
Identify employee relations, staffing, training, compliance, and workforce trends and recommend appropriate actions or improvements.
Coordinate HR activities and communication between assigned facilities and the broader HR team.
Escalate complex, high-risk, precedent-setting, or legally sensitive matters to HR leadership as appropriate.
Travel between and provide HR support to company facilities based on business needs.
Support or independently manage assigned recruiting activities, including job postings, candidate screening, interview coordination, offers, and pre-employment processes.
Evaluate candidate qualifications against established requirements and make recommendations regarding candidate progression.
Coordinate employee onboarding, orientation, transfers, promotions, offboarding, and other assigned employee changes.
Ensure required employment documentation, company policies, cGMP requirements, and assigned training are completed and properly maintained.
Provide recruiting and onboarding coverage for other HR team members as needed.
Serve as an HR point of contact for employee questions, concerns, and workplace matters.
Evaluate routine and moderately complex employee relations and performance concerns and determine appropriate next steps within established HR practices.
Conduct or participate in assigned workplace investigations, including gathering information, interviewing employees, reviewing documentation, evaluating findings, and providing recommendations.
Advise employees and managers regarding established HR policies, attendance, performance expectations, workplace conduct, and HR processes.
Assist managers with coaching, corrective action, performance documentation, conflict resolution, and employee evaluations.
Partner with the HR Generalist or HR Manager on complex, high-risk, or legally sensitive matters.
Review employee timekeeping and attendance for accuracy, compliance, discrepancies, and trends and coordinate appropriate follow-up.
Support accurate payroll processing and assist employees and managers with timekeeping and payroll-related matters.
Support HR compliance activities related to FMLA, ADA, I-9, employment records, and other assigned requirements.
Maintain accurate and confidential HR records and support benefits administration, audits, garnishments, levies, and other HR processes.
Generate and analyze HR reports and workforce metrics and identify trends, risks, or opportunities for improvement.
Apply established HR policies and procedures to individual circumstances and escalate matters requiring complex legal or policy interpretation.
Support workplace safety programs, employee safety training, workers' compensation administration, and injury or incident follow-up.
Participate in workplace incident reviews and support identification and tracking of corrective actions.
Support employee training, development, recognition, engagement, retention, and company initiatives.
Identify recurring safety, training, engagement, or workforce concerns and communicate recommendations to appropriate leadership.
Provide frontline HR guidance and support to employees, managers, and other internal stakeholders.
Participate in HR projects, audits, compliance initiatives, and process improvements.
Analyze assigned HR processes and workforce information and recommend improvements.
Cross-train in recruiting, employee relations, investigations, compliance, performance management, payroll/timekeeping, and other HR functions.
Provide backup coverage for other HR team members and facilities during absences, vacancies, workload fluctuations, or other business needs.
Perform other HR-related responsibilities consistent with the position as assigned.