HR Employee Partner
About The Position
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About the department: Our HR Shared Services team focuses on value creation through enhanced customer service delivery, improved customer satisfaction, and creating capacity within the Centers of Excellence (CoEs) of HR for increased strategic and business focus. We provide internal support for multiple HR functions/HR employees (e.g., Employee Relations, Talent Acquisition, Talent Management, Benefits, etc.). The HR Shared Services Employee Partners provide Tier 2 support to Franklin Templeton’s employees and leaders in the Americas.
Requirements
- Bachelor’s Degree or equivalent experience required.
- 5+ years related experience in HR role with generalist responsibilities including employee relations.
- Proficient with Workday, MS Office products and ServiceNow or other ticketing systems.
- Ability to maintain data integrity and security.
- Strong problem-solving and critical thinking skills.
- Excellent verbal and written communication skills.
- Ability to exercise judgment and maintain confidentiality.
- Ability to build credible relationships and strong analytical capability.
Nice To Haves
- Professional in Human Resources (PHR) certification or Society for Human Resource Management Certified Professional (SHRM-CP) preferred.
Responsibilities
- Provide guidance and potential solutions to employees and leaders on policies, procedures, Benefits, Compensation, HR tools, resources, processes, and other escalated inquiries.
- Provide solution support on self-service processes such as Workday and MyFT resources.
- Provide rollout and implementation support to HR Centers of Excellence (HR COEs) on projects and initiatives.
- Proactively look for continuous process improvement opportunities and assist in defining process flows.
- Remain up to date on employment regulations and best practices in the local market.
- Provides broad assistance to HR Business Partners to keep HR initiatives aligned with line of business (LOB) goals.
- Partner effectively with HR Shared Services, Payroll, and other departments to resolve escalated inquiries.
- Partner with and escalate complex issues to Global Policy and Risk.
- Provide employee and leader consultation and coaching on routine employee relations matters.
Benefits
- annual discretionary bonus
- 401(k) plan with a generous match
- recognition rewards
- comprehensive benefits package
- range of competitive healthcare options
- insurance
- disability benefits
- employee stock investment program
- learning resources
- career development programs
- reimbursement for certain education expenses
- paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
- motivational wellbeing program
- Three weeks paid time off the first year
- Medical, dental and vision insurance
- 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
- Employee Stock Investment Program
- Tuition Assistance Program
- Purchase of company funds with no sales charge
- Onsite fitness center and recreation center
- Onsite cafeteria
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
