HR District Manager

Prime Communications Wireless Services•Sugar Land, TX

About The Position

The District Manager, Human Resources at Prime Communications, acts as a strategic HR business partner and trusted advisor to district and store leadership, utilizing data-driven insights with practical expertise to design and execute innovative people strategies. This position will influence key decisions that enhance regional effectiveness, performance, and fuel Prime’s continued growth. This position is ideal for a dynamic HR professional who navigates the complexities of a fast-paced, multi-unit environment that is focused on delivering impactful results and impeccable customer experience.

Requirements

Bachelor’s degree in human resources, Business Administration, or equivalent experience preferred.
5+ years of total HR experience
Minimum of 3 years of HR Business Partner experience, preferred.
Proven success working on a multi-unit HR team and driving enterprise-wide initiatives. Exceptional communication and strong organizational influence skills with the ability to build alignment across diverse business units and lead through change.
Demonstrated ability to influence cross-functional and geographically dispersed business partners and their teams to achieve strategic goals while maintaining operational excellence. Proven success in leveraging data and analytics to forecast workforce needs, evaluate performance trends, and influence business strategy at the front-line leadership level.
Strong commitment to ethical leadership, compliance, and confidentiality, ensuring adherence to company policy, legal standards, and best practices while managing sensitive and complex people matters.
Operational Agility: Responds quickly to shifting operational needs, staffing changes, and seasonal demands.
Influence without Authority: Builds trust with mid-level retail leaders to shape people decisions and drive adoption of people initiatives.
Analytical & Solutions Mindset: Uses data to uncover trends in engagement, turnover and performance and applies critical thinking to recommend options for targeted actions.
Coaching & Capability Building: Equips leaders with tools and guidance to lead effectively, manage performance, and build top performing teams.
Culture Carrier: Reinforces company values across diverse locations and uses critical thinking to adapt culture-building efforts to local needs.

Responsibilities

Serve as a strategic advisor to District Managers and Retail Sales Managers, aligning HR strategy with sales, operational, and profitability goals across all markets.
Partner with mid-level leadership to address workforce needs, execute to staffing models, and deliver HR initiatives that directly support business performance.
Drive field execution, ensuring consistent application of programs, policies, and culture across all retail locations within region.
Leverage data and analytics to guide business decisions, identify trends in turnover, performance, and engagement, and proactively address risks or opportunities.
Lead the execution of succession and workforce planning for store roles across assigned regions.
Partner with field leadership and Talent Acquisition to ensure bench strength, leadership readiness, and talent mobility.
Provide input on performance calibration and leadership development, ensuring fair evaluation and consistent accountability across the region.
Champion a culture of coaching and continuous improvement, equipping District Managers and Retail Sales Managers to develop high-performing teams.
Lead and manage change initiatives — such as new program rollouts, restructuring or performance initiatives — ensuring adoption and engagement at store level.
Build operational agility by fostering effective communication, resilience, and collaboration through periods of transformation or business adjustment.
Drive a culture that embodies Prime’s values, fosters inclusion, and enhances employee engagement across diverse locations.
Collaborate with leaders to interpret engagement data, develop action plans, and measure progress toward a more connected, motivated workforce.
Lead consistent internal communications, recognition, and career development opportunities for employees.
Oversee complex employee relations matters, providing strategic counsel to leadership while maintaining compliance and mitigating risk.
Ensure adherence to federal, state, and local employment laws, as well as company policies and ethical standards.
Partner with Area Director, HR, legal and compliance teams to proactively address potential exposure areas in employee relations or operational practices.
Drive accountability for consistent HR processes across all regions, balancing flexibility with standardization.
Influence, coach, and develop District Managers and Retail Sales Managers, ensuring alignment with enterprise people goals and a strong culture of partnership.
Serve as the link between field leadership and Service Center HR Centers of Excellence (Compensation, Benefits, Talent Acquisition, Learning, DEI).
Represent HR in quarterly HR business reviews, and other key meetings, advocating for people-centric decisions that drive performance.