HR Director, Southeast

Richemont•Miami, FL

3d•Hybrid

About The Position

Richemont, a global luxury goods conglomerate, is seeking an HR Director for its Southeast region. This role will serve as an HR Business Partner for over 200 luxury retail employees and leaders, setting the HR vision and managing all day-to-day HR activities. The position is strategic and hands-on, offering full-cycle HR support and thought partnership. The HR Director will be instrumental in defining and implementing the HR Commercial strategy to foster engaged teams and support growth. A passion for luxury retail and people development is essential, with a focus on translating business goals into HR strategies to enhance the boutique and employee experience.

Requirements

A minimum of 10-13 years of experience in Human Resources management.
Skills in talent management, employee relations, recruiting, and performance management.
Skills in compensation & benefit administration.
Prior managerial experience is required.
Ability to effectively lead, manage and inspire a team remotely.
College degree in a related area.
General knowledge of and experience with U.S. employment laws is a must.
Demonstrated ability to be an effective change agent through business evolution.
Strong ability to drive progressive change management and process improvement.
Demonstrated ability to prioritize workload and manage multiple projects/timelines while being agile and flexible.
Strong interpersonal and consulting skills in dealing with employees at all levels of the organization, including leadership, influencing and relationship-building across functions.
Experience coaching mid and senior-level leaders to improve leadership performance.
Excellent influencing, negotiating and conflict resolution skills.
Strong collaboration with client teams as well as HR team in sharing broadly business imperatives and making suggestions for improved ways of working.
Excellent judgement and impeccable follow through.
Drive-for-results orientation with the ability to translate complex, strategic topics into specific, understandable goals, action plans and deliverables.
Excellent interpersonal and consulting skills, including leadership, influencing and relationship-building across functions in a fast-paced matrix environment.
Demonstrated effectiveness in identifying needs, developing action plans and executing deliverables and presenting outcomes and recommendations.
Utilize reporting to interpret and analyst data to make recommendations and help inform planning and decisions.
Ability to prioritize and set realistic goals/milestones.
Strong adaptability mindset and comfortable navigating through change effectively.
Proactive solution-focused approach to problem solving.
Forward thinking, open minded and creative as related to planning and approaches.

Nice To Haves

MBA or Master’s Degree preferred.
Experience in luxury retail industry a plus.
Hospitality background is also a plus.
Change Management / Transformation experience is a plus.
Enthusiastic and positive team player with strong change agility.

Responsibilities

Provide coaching, guidance, and recommendations to the region client team in alignment with people and business growth strategies.
Act as a thought leader on people and organization topics to create HR plans supporting transformation, growth, and people development goals.
Collaborate with the Commercial HR team to provide region insights for HR Commercial priorities and people planning.
Develop thoughtful people strategies with leaders and employees, focusing on talent acquisition, management, development, career and succession planning, training, engagement, recognition, and fostering an inclusive culture.
Provide full HR day-to-day support, including performance and employee relations management.
Interview prospective candidates and hire for potential.
Share insights to increase organizational efficiency and effectiveness.
Manage key HR processes such as annual compensation, Talent, and Org reviews.
Partner with Learning and Development to create and execute comprehensive people plans quarterly, including a learning and development roadmap.
Focus on retail transformation, working closely with teams on HR planning, org dynamics, change management, roles/responsibilities, ways of working, coaching on new skills, integrating new roles, onboarding leaders, performance management, and adapting training content.
Facilitate the regional recruitment strategy, ensuring alignment with Cartier's values.
Collaborate with Talent Acquisition and Regional leaders to implement strategic recruitment practices.
Partner with Hiring Managers to attract, recruit, and hire candidates aligned with business needs and evolving skill requirements.
Develop and promote a strong employer brand value proposition.
Build an internal talent pipeline.
Oversee onboarding and induction.
Strategize and implement solutions for employee attraction and retention, monitoring open positions and analyzing turnover.
Coach Hiring Managers on recruitment, interviewing, and onboarding processes.
Direct performance management strategy in accordance with Richemont North America Human Resources guidelines.
Identify and resolve issues to foster individual and team growth.
Proactively manage performance issues and employee relations to mitigate risk and ensure consistent feedback.
Strategize and implement programs to build employee engagement and reduce turnover.
Follow up on actions from the Employee Survey.
Partner with Legal to conduct investigations and resolve employee disagreements, terminations, and litigation cases in compliance with guidelines.
Direct compensation planning and performance/salary review processes for the region.
Develop and implement compensation and bonus strategies based on business objectives, financial achievements, and individual performance.
Direct career management and succession planning processes for the region.
Facilitate talent review meetings to assess talent ratings and employee readiness.
Develop regional talent strategy based on talent analysis data.
Promote internal mobility within the region and internationally.
Focus on effective headcount management for the region in partnership with Finance.