HR Department Assistant (Part Time)
About The Position
The Part Time HR Department Assistant role is a customer service and administrative centric position, focused 50% of the time on assisting the Benefits function and the other 50% assisting the other functional Human Resources areas. Tasks may include coordinating employee events and trainings, entering employee information into the Human Resource Information System/Benefits system/timekeeping systems, assisting with Benefits administration and data entry, attending recruiting events, filing & scanning of employee information & files, and other general clerical and administrative work. This position is primarily an on-site role with part-time in-office hours Monday through Friday.
Requirements
- High School Diploma, some college experience preferred.
- 1-year of experience in any of the following: human resources, administrative/office support, customer service, insurance administration/adjustments, benefits administration, or another related field.
- Strong working knowledge of: Professional etiquette and customer service principles, Standard office procedures, Applications software for the Microsoft Windows environment, General Human Resources practices.
- Customer Service – Strong customer service skills and a true desire to help people resolve issues.
- Computer Skills - Intermediate skills needed to work with the HRIS and to generate technical reports.
- Communication - Strong skills needed to interact with City employees, vendors, and applicants.
- Analytical - Intermediate skills needed to determine customers’ needs.
- General management - Basic skills needed to maintain and organize information.
- Must be able to work with a high level of confidentiality.
Nice To Haves
- HRIS experience desirable.
Responsibilities
- Ensure a great employee experience when engaging HR by providing superior customer service.
- Assists employees/customers with questions concerning basic human resources programs and policies.
- Act as the point of contact for the Lunch and Learn program, including making room reservations and food orders.
- Answers department telephone and generic email inbox (as appropriate) and escorts employees seeking HR support to meeting rooms/offices.
- Assist with data entry, such as: new hires, terminations, status changes, and salary adjustments.
- Acts as the City “Tour Guide” for the quarterly bus tours around the City.
- Orders office supplies for the department.
- May assist with running basic reports.
- May assist with projects as assigned.
- Acts as the liaison for various Boards and Commissions.
- Provides general office support duties, including invoice reconciliation.
- Maintains a high level of confidentiality.
- Performs other duties as assigned and required.
- Enters employee data into Benefits system, including proper enrollment in selected plans and off boarding employees when they separate.
- Assisting with Payroll functions, including cross checking Payroll deductions in coordination with Finance.
- Reconciling Benefits invoices.
- Auditing Benefits data and enrollments to ensure accuracy.
- Updating Benefits literature to match changes and enhancements to Benefits programs.
- Maintaining the Benefits SharePoint e-Hub page to ensure accurate employee communications.
- Provide information: Answer basic questions about benefits, eligibility, and procedures.
- Administer programs: Process payroll, enroll employees, and manage benefit plans.
- Help employees enroll in benefits and make changes to their accounts.
- Help develop and implement wellness programs.
- Act as the employee liaison for various Benefits/Retirement Boards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
