Front Desk and HR Coordinator - South Gates, NY - Full-Time, Days

Lifetime Assistance • Rochester, NY

1d • Onsite

About The Position

Lifetime Assistance is seeking an HR Coordinator to join their Human Resources department. This role is crucial for supporting HR operations, managing the reception area, and assisting the Director of HR Operations. The position offers a chance to make a significant impact by fostering independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working at Lifetime Assistance is described as more than just a job; it's an opportunity to transform lives.

Requirements

• Associate’s degree
• 2–5 years of progressive administrative experience, preferably in Human Resources.
• Proven experience handling confidential personnel information.
• Proficiency in Microsoft Office (Excel and PowerPoint required).

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, or related field
• HRIS experience preferred.
• Experience with Sage Intacct or similar financial systems a plus.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Professional discretion and confidentiality.
• Service-oriented mindset with strong interpersonal skills.
• Calm, steady presence in employee-facing environments.
• Collaborative team player with proactive problem-solving abilities.
• High integrity, strong follow-through, and a continuous improvement mindset.

Responsibilities

• Serve as backup to the HR Operations Specialist, including processing status changes in UKG and sending termination/unemployment documentation.
• Triage and assign HR Help Desk tickets within one hour of receipt.
• Assist with basic HRIS reporting and monthly compliance/operational reports.
• Coordinate fraud-check reporting to Ethico.
• Prepare billing and usage reports (Indeed, Pitney Bowes, etc.).
• Order HR supplies and process HR purchase orders and invoices.
• Submit maintenance requests through QWare and coordinate desk setups for new HR hires.
• Assist with planning HR meetings, engagement events, and department initiatives.
• Perform additional administrative and operational duties as assigned.
• Provide professional reception coverage, greeting visitors and answering phones.
• Manage reception calendar and appointment verification.
• Assist employees with reception computer and printer needs.
• Ensure coverage during breaks and PTO.
• Maintain a clean, organized, and welcoming reception area.
• Assist with documentation preparation, project tracking, audits, and compliance efforts.
• Maintain organized electronic HR files.
• Support HR system implementations and department projects.
• Draft internal communications and assist with presentation materials.

Benefits

• No-Premium Health Insurance
• Tuition assistance
• Scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester
• Micro-credential stipends up to $750
• SUNY partnerships
• Career Growth opportunities
• Leadership training
• Coaching support
• Generous paid time off
• Supportive scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree