HR Coordinator

Cart.com•Groveport, OH

7d•Onsite

About The Position

As an HR People Operations Specialist, you will play a critical role in supporting day-to-day workforce operations across our Groveport, OH fulfillment network (GP1 & GP2). Reporting to the Regional HR Manager and partnering closely with the onsite HR Generalist, you will act as a key connector across HR, Operations, and our staffing agency partners. This is a highly visible, onsite role responsible for ensuring workforce continuity, supporting employee experience, and driving operational excellence in temporary labor management and HR coordination.

Requirements

Highly organized with strong attention to detail and ability to manage multiple priorities in a fast-paced environment
A proactive problem solver who operates with urgency and a strong sense of ownership
Comfortable working onsite and building relationships with frontline teams and leadership
A strong communicator who can effectively partner across HR, Operations, and external vendors
Passionate about employee experience and creating a positive, high-energy workplace
2+ years of experience in HR coordination, recruiting coordination, workforce management, or administrative support in a high-volume environment (distribution, manufacturing, retail, or similar preferred)
Experience supporting temporary labor or staffing agency partnerships, including scheduling, onboarding, or workforce tracking
Hands-on experience with HR systems, ATS platforms (e.g., Jazz), timekeeping, or scheduling tools
Exposure to payroll processes, time tracking, or invoice reconciliation
Experience working in an onsite, fast-paced operational environment with hourly employees
Demonstrated ability to manage high-volume data entry with accuracy and attention to detail
Experience supporting employee relations or HR processes such as LOA, attendance tracking, or onboarding coordination is a plus
Bilingual in English and Spanish (required)

Nice To Haves

Experience in a 3PL, fulfillment, or warehouse environment
Familiarity with Workday or similar HRIS systems
Experience supporting employee engagement programs or onsite events

Responsibilities

Own Workforce Operations & Agency Coordination
Lead day-to-day coordination of temporary workforce operations across GP1 & GP2, serving as the primary point of contact for staffing agencies
Send personnel requests, manage real-time call-outs, and ensure alignment on staffing needs to support fluctuating volumes
Maintain and upload weekly master schedules (by Friday 3PM), ensuring accuracy across systems and partners
Execute workforce system updates including new hires, terminations, and schedule changes in tools such as Jazz and internal trackers
Send timeclock and payroll reports to agency partners and ensure alignment across all vendors
Update bill rates as needed and maintain accurate workforce records
Drive Agency Performance, Payroll & Workforce Accuracy
Balance and approve agency invoices, maintain invoice trackers, and ensure billing accuracy across partners
Support payroll-related activities including time corrections, missing hours requests, and reporting discrepancies
Process temp terminations end-to-end, including system updates and coordination with security for badge deactivation
Maintain weekly staffing reports and ensure accurate headcount visibility for site leadership
Communicate schedule changes, overtime needs, and updates via mass communications (e.g., text outreach)
Champion Employee Experience & Onsite HR Support
Maintain a consistent onsite presence across GP1 & GP2 (split schedule) to support employees and daily operations
Assist associates with HR-related questions, concerns, and navigation of processes (e.g., LOA, FMLA, attendance)
Partner with HR and site leadership to support employee engagement initiatives, recognition programs (e.g., Employee of the Month), and onsite events
Coordinate onboarding support including new hire communications, documentation, and training follow-ups (e.g., security awareness)
Act as a connector between HR, Operations, and frontline associates—ensuring a positive, responsive, and people-first experience