HR Coordinator I/II

Stanford Sierra Youth & Families•Sacramento, CA

9h•Onsite

About The Position

This position serves as a primary point of contact for employees, applicants, and agency leaders, answering routine questions regarding policies, procedures, forms, and department processes. The role involves administering the employee lifecycle, including onboarding, personnel actions, employment changes, leave documentation, and offboarding. It also includes maintaining employee records with accuracy, confidentiality, and compliance, as well as monitoring assigned workflows and deadlines. The HR Coordinator will also be responsible for maintaining department templates, forms, reports, dashboards, SOPs, and tracking tools, coordinating administrative projects and department logistics, and assisting with process improvement initiatives. Collaboration with coworkers and internal departments is essential, along with managing responsibilities while maintaining confidentiality and professionalism. The position requires demonstrating accountability, organization, and attention to detail, and contributing to a positive team environment. Level II supports Level I functions and independently resolves routine and moderately complex employee inquiries, provides guidance on established department policies and procedures, coordinates communications with internal departments and stakeholders, and serves as a resource for other team members. Level II also independently coordinates complex employee lifecycle transactions involving multiple stakeholders, resolves documentation and workflow issues, and ensures assigned processes are completed accurately and within established timelines. Additionally, Level II coordinates recurring compliance monitoring activities, analyzes audit findings, investigates discrepancies, recommends corrective actions, and supports system testing, implementation, and process improvements. Level II also coordinates operational projects and workflow improvements, analyzes operational data, workflow issues, and trends, identifies root causes, and recommends practical improvements. The position operates under an employment-at-will agreement.

Requirements

Level I: High School or GED and 3 years of qualifying experience
Level I: Associate's degree and 2 years of qualifying experience
Level I: Bachelor's degree and 1 year of qualifying experience
Level II: High School or GED and 6 years of qualifying experience
Level II: Associate's degree and 4 years of qualifying experience
Level II: Bachelor's degree and 2 year of qualifying experience
Qualifying education includes relevant areas of study that may include, but are not limited to, Human Resources, Business Administration, or other disciplines that emphasize business operations, project coordination, or data management.
Qualifying experience includes progressively responsible professional experience that demonstrates customer service, organization, communication, independent judgment, attention to detail, project coordination, technology proficiency, management of multiple priorities, accountability, and successful follow-through.

Responsibilities

Serve as a primary point of contact for employees, applicants, and agency leaders.
Answer routine questions regarding policies, procedures, forms, and department processes.
Escalate complex or sensitive matters appropriately.
Deliver responsive, professional customer service that fosters positive employee experience.
Process employee lifecycle transactions, including onboarding, personnel actions, employment changes, leave documentation, and offboarding.
Prepare employment correspondence, forms, and required documentation.
Maintain employee records with accuracy, confidentiality, and compliance.
Monitor assigned workflows and deadlines.
Maintain employee records and HR system data.
Complete routine audits and validate data accuracy.
Track required certifications, acknowledgements, and compliance activities.
Resolve routine discrepancies following established procedures.
Maintain department templates, forms, reports, dashboards, SOPs, and tracking tools.
Coordinate administrative projects and department logistics.
Assist with process improvement initiatives as assigned.
Collaborate effectively with coworkers and internal departments.
Manage assigned responsibilities while maintaining confidentiality and professionalism.
Demonstrate accountability, organization, and attention to detail.
Contribute to a positive team environment.
Independently resolve routine and moderately complex employee inquiries (Level II).
Provide guidance on established department policies and procedures (Level II).
Coordinate communications with internal departments and stakeholders (Level II).
Serve as a resource for other team members (Level II).
Independently coordinate complex employee lifecycle transactions involving multiple stakeholders (Level II).
Resolve documentation and workflow issues (Level II).
Ensure assigned processes are completed accurately and within established timelines (Level II).
Coordinate assigned lifecycle functions from initiation through completion (Level II).
Coordinate recurring compliance monitoring activities (Level II).
Analyze audit findings and investigate discrepancies (Level II).
Recommend corrective actions to improve compliance and data integrity (Level II).
Support system testing, implementation, and process improvements (Level II).
Coordinate operational projects and workflow improvements (Level II).
Analyze operational data, workflow issues, and trends (Level II).
Identify root causes and recommend practical improvements within existing processes (Level II).
Develop and maintain department resources and documentation (Level II).
Build collaborative partnerships across departments (Level II).
Coordinate cross-functional activities and projects (Level II).
Exercise independent judgment while managing competing priorities (Level II).
Share knowledge and support development of department resources (Level II).
Performs all duties in a manner consistent with the principles and values of agency, while adhering to applicable professional codes of ethics, the agency’s policies and procedures, contractor requirements, and regulatory requirements.
Model and communicate appropriate positive attitudes toward the agency’s Mission, Vision, and Values.
Work collaboratively with all agency programs and staff to provide support as needed.
Utilize and maintain calendar with all work-related details in order to manage time effectively and share calendar information with coworkers.
Participate in on-going training to expand and develop professional skills.
Perform other duties as necessary for the agency, as assigned.