HR Coordinator/Reception

BRMS•Folsom, CA

2d•$22 - $24•Onsite

About The Position

The HR Coordinator/Receptionist is responsible for maintaining a professional front desk environment while providing excellent customer service and performing a variety of complex clerical and problem-solving duties in support of the Human Resources department. This role requires consistent attendance and working on-site.

Requirements

Strong computer skills, including Word, Excel, and Outlook.
Excellent verbal and written communication skills.
Good analytical skills.
Positive problem-solving skills.
Ability to maintain confidentiality.
Ability to provide effective leadership in all aspects of position.
Must be dependable and maintain excellent attendance and punctuality.
Ability to grow with changing demands of the position and the company.
High school diploma or general education degree (GED); or one to three years related experience and/or training; and/or equivalent combination of education and experience.
Ability to read, speak, and write effectively in English.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to speak effectively before customers or employees of organization.
Ability to effectively address or resolve customer service issues within guidelines of the position.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Valid, class C license in state working with no adverse driving record.

Responsibilities

Maintain a high level of customer service in all aspects of the position.
Welcome on-site visitors, determine the nature of business, and announce visitors to appropriate personnel.
Maintain a highly professional Front Desk image.
Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department.
Retrieve messages from voice mail and forward information to appropriate personnel.
Maintain company organization charts and the employee directory.
Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
Answer questions about BRMS and provide callers with address, directions, and other information.
Monitor visitor access and ensure the sign-in process is followed.
Monitor, track, and issue visitor and temporary badges upon request.
Issue new employee badges and maintain the S2 system for new and terminated employees.
Responsible for maintenance of Paylocity Home Page by composing and designing BRMS' News, Calendars, CEO Monthly Quote and SPIRIT Award. Including keeping all benefits links and attachments up to date.
Receive deliveries and route accordingly.
Maintain incoming faxes, assist users, send faxes, retrieve, log, and route incoming faxes to the appropriate departments.
Take payments and issue receipts for services offered through BRMS.
Order, receive, and maintain office supplies for the Front Desk.
Train and coach new staff and replacements that cover the reception function to ensure standards are enforced and tasks are performed properly.
Facilitate printing and distribution of monthly anniversary cards.
Order, receive, and maintain Anniversary Awards.
Compose daily anniversary and birthday emails.
Order coffee supplies for the break room, monitor usage and adjust orders accordingly.
Order additional office supplies, as directed.
Manage petty cash box for vending machines.
Create and issue Badges for suite access.
Submit and manage building management requests, including gym cardkey updates, facility repairs, etc.
Clean break room refrigerator out once per week.
Refill break room supplies daily.
Assist in maintenance of HR personnel files.
Database management: Paylocity, BRMS' Intranet, MHB, Security System (S2 Network).
Administer appropriate skill assessments for applicants.
Organize and execute new employee onboarding, which includes providing new employees with BRMS, legal documents, and benefit paperwork/handouts, arranging new employees’ desk, email and inputting new employee's data into all systems.
Perform ergonomic evaluations for all new employees.
Create folders, labels, and flyers, as directed.
Complete termed employee paperwork, prepare personnel file and provide to HR Manager for termination and exit interview. Update appropriate systems with termination information.
Database entry, i.e., MHB, and Security System (S2 Network).
Administer various human resources plans and procedures for all organization personnel.
Responsible for managing performance appraisal platform in Paylocity and issuing draft of reviews due memo monthly.
Alert employees of new benefit information and programs on a monthly basis (e.g., Rocket Lawyer, Teladoc, 401k education session).
Coordinate facility needs with building management.
Act as a liaison between the company and community service organizations.
Assist in the planning, budgeting, promoting, and implementation of employee engagement for Fun Committee and charity events.
Manage BRMS SPIRIT Award Program.
File and retrieve employee documents, records, and reports.
Maintain employees personnel folders (Scanning & filing Onboarding documents in a timely manner).
Complete reference checks and background checks for applicants with contingent employment offers.
Report on recruiting metrics (i.e., time to hire; cost to hire, etc.) to the VP of HR.
Back up for Recruiting Manager: auditing invoices from vendors (staff agencies, job boards, background), executing new employee onboarding/Orientation.