HR Coordinator/Benefits

Johnson, Mirmiran & Thompson, Inc.•Hunt Valley, MD

2d•$50,000 - $65,000•Onsite

About The Position

This position supports the day-to-day administration of JMT’s leave of absence and employee benefits programs. The role works closely with internal and external partners to ensure timely, accurate, and compliant administration. The position also provides opportunities to contribute to special projects as needed and the potential to grow into a benefits specialist role. Success requires strong attention to detail, sound judgment, confidentiality, and a customer-focused approach.

Requirements

Strong attention to detail
Sound judgment
Confidentiality
Customer-focused approach

Nice To Haves

Potential to grow into a benefits specialist role

Responsibilities

Coordinate and administer employee leave of absence cases, including FMLA, ADA accommodations, disability, military leave, workers’ compensation lost-time claims, and other company-provided leave programs.
Establish and maintain leave requests in PulpStream, track required documentation, and determine eligibility in accordance with applicable laws, regulations, and company policies.
Serve as a subject matter resource regarding leave processes, requirements, timelines, and status updates.
Maintain accurate, confidential leave records and ensure compliance with HIPAA, ADA, employee privacy, and related confidentiality requirements.
Research new or changing leave-related regulations and summarize potential impacts, recommendations, and process improvements.
Coordinate medical documentation and return-to-work information while ensuring sensitive information is handled appropriately and securely.
Assist with the development and improvement of leave workflows, employee and manager communications, training materials, and best-practice recommendations.
Prepare and maintain leave reporting, metrics, and analytics to support case management, compliance, and program oversight.
Perform other related duties as assigned.
Administer employee benefits transactions, including new hire enrollments, qualifying life event changes, terminations, and other updates, ensuring accurate and timely processing in payroll and benefits systems.
Serve as a primary point of contact for benefits and leave-related questions.
Educate employees on available benefit programs, plan provisions, enrollment requirements, and available resources through individual support, presentations, and open enrollment communications.
Support annual open enrollment activities, wellness initiatives, and benefits one-on-one meetings, including preparation, employee communication, and follow-up.
Collaborate with insurance carriers, payroll, internal HR teams, and external partners to resolve issues related to enrollment, eligibility, payroll deductions, claims, billing, and plan administration.
Review and process insurance carrier billing, reconciling discrepancies and coordinating corrections as needed.
Maintain accurate benefits records and support audits, reporting, and compliance-related requests as needed.