HR Coordinator, Benefits and Operations

ASCO•Alexandria, VA

1d•Hybrid

About The Position

Are you interested in making a world of difference in cancer care? Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care. Who we are: ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works – Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance. ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs. To learn what it’s like to work at ASCO, click here. Who we are looking for: ASCO is hiring a high-performing HR Coordinator to support excellence across our HR Operations and Benefits functions. This role provides support to the Chief Human Resources Officer (CHRO) and Vice President, and functional areas in Benefits, Operations and HRIS, Compensation, and Talent Acquisition. This integral position will be a trusted team player, ensuring employees receive timely assistance and clear communication regarding their benefits and HR support. This position is hybrid with a primary location in Alexandria, VA. We anticipate the hire to be onsite approximately 2-3 days per week.

Requirements

Bachelor’s degree in a business-related field, preferably Human Resources, or equivalent years of experience
2-3 years of Human Resources benefits experience including experience with ERISA, ADEA, COBRA, and other federal and state regulations governing employee benefits and employment
Microsoft Office Suite proficiency
Human Resources Information System (HRIS) familiarity
Familiarity with teleconferencing software, e.g., WebEx, Zoom, Teams Meeting, etc

Nice To Haves

Degree or Coursework in Human Resources Management or Business
Ability to teach and explain highly complex benefits to employees through a group or individual setting
Strong customer service skills and ability to communicate professionally with a wide variety of audiences
Excellent time management skills with ability to prioritize tasks from different functional areas and teams
High level of professionalism
Excellent interpersonal and communication skills
Strong organization skills and attention to detail
Proven ability to maintain high level of confidentiality and handling of sensitive information
Experience and understanding of what constitutes protected health information (PHI) and how to comply with the Health Insurance Portability and Accountability Act (HIPAA)
Strong analytical skills with the ability to review and deliver timely and accurate data
Dedication to collaborative teamwork
Must lift up to 25 lbs
Fast-paced office environment with extended periods seated or standing at a desk.
High use of computer and other office technology equipment.

Responsibilities

Coordinate day-to-day benefits administration activities within HRIS (Workday) and integrated systems, including processing and verifying enrollments, terminations, and changes including open enrollment; ensuring benefits data and data feeds are accurate and timely; and serving as primary benefits contact for employees (via email, phone, and meetings)
Ensure client satisfaction while serving as point of contact to employees for basic inquiries for health, dental, FSA, disability, and transportation benefits while liaising with providers, deliver new hire benefits orientations and explaining benefit plan options, and coordinate the COBRA process
Partner with the Payroll Manager to process leave and benefits-related payroll transactions
Provide benefits program support such as coordinating 401(k) Retirement Plan education sessions, assisting with tracking FMLA and leave of absences, and managing employee files and documents
Contribute to the planning and coordination of activities for annual benefits enrollment, employee service recognition, wellness initiatives, organization-wide meetings, and holiday and special events
Reconcile and process monthly insurance billings/ad hoc invoices in a timely manner, and maintain reconciliation spreadsheets
Support the compilation of HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, government labor statistics, workforce benchmarks, and other sources
Support mid-year and year-end compensation activities
Review and update HR content in HRIS (Workday) and Microsoft Teams sites
Track and process department invoices and monthly department credit-card statement reconciliations
Maintain physical and electronic personnel files and records: file paper documents, upload electronic documents to HRIS, conduct periodic audits, complete requests for standard verification of employment, and transfer of terminated employee files to offsite storage – handle confidential information with full discretion
Support departments contracts activities, communicating with vendors, preparing documents and uploading to our contracts database, and liaising with the Legal team
Assist CHRO, HR Operations, Benefits, HRIS, Compensation, Talent Acquisition and other functional areas with reports, correspondence, special programs and projects, as requested.